Care Coordinator, Lung Cancer Screening, Pulmonology

Advocate Health and Hospitals Corporation • Wake Forest, NC

4d • Onsite

About The Position

Assists providers and nurse navigators with coordinating referrals, and scheduling appointments for patients in the Lung Programs. This position is also responsible for understanding insurance coverage and ensuring patient's care is coordinated.

Requirements

• High School Diploma or GED required.
• Computer experience required.
• Customer service experience required.

Nice To Haves

• RMA or CMA preferred due to specific responsibilities for lung programs.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• Confirm patient eligibility for lung cancer screening through tobacco intake, completes screening orders and schedules screening.
• Coordinate and prepare financial estimates for patients.
• Obtains insurance authorizations as needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patients on insurance coverage.
• Coordinates and schedules procedures, diagnostic testing, or other services within various departments with internal and ancillary providers
• Reviews, schedules, and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED