Care Coordinator III RN

Medica • ,

13d • $72,100 - $97,850 • Remote

About The Position

Medica’s Care Coordinators support senior members and members living with disabilities across Minnesota. They work collaboratively to align resources, develop individualized care plans, and coordinate approved medical and social services. Coordinators serve as trusted contacts for members, provide education about benefits including Medicare and Medicaid, and work with physicians, providers, and county financial entities to discuss care plans and member progress.

The position is remote and home-based, with coordinators residing in Minnesota near the members they support. Work includes telephonic and in-home assessments, and employees independently schedule and manage their work around member availability and regulatory requirements. The role offers a choice of a four- or five-day workweek and a consistent schedule without evenings, weekends, or holidays. Travel within Medica’s service area to visit members is required, with mileage reimbursement provided.

Requirements

• RN diploma or degree in nursing (associate or bachelor’s) and at least two years of experience in community-based services; alternatively, a bachelor’s degree in nursing with a Public Health Certification and at least one year of experience in community-based services.
• Five or more years of experience beyond degree.
• Active, unrestricted RN license in the state of Minnesota.
• Ability to travel within Medica’s service area.
• Reliable transportation and a private area at home designated for a home office.
• General comfort with technology and proficiency in Microsoft Office Suite.
• Excellent interpersonal skills and ability to explain medical language in a way that is understandable to members without medical training.
• Ability to work independently, collaborate as a team member, shift priorities quickly, and respond to member and system needs.
• Strong clinical, documentation, organizational, and innovative problem-solving skills.
• Must reside in Minnesota and be legally authorized to work in the United States; Medica does not offer work visa sponsorship.

Nice To Haves

• MnCHOICES Certified Assessor Training (MNCAT), or ability to obtain it within 21 days of employment.
• Public Health Certification.
• Experience in home and community-based services or case management.
• Experience working with people with disabilities and seniors.
• Comfort working with diverse, low-income populations.
• Strong knowledge of Medicare and Medical Assistance programs.

Responsibilities

• Independently manage a specified caseload of members.
• Create individualized care plans and coordinate delivery of approved medical and social services.
• Educate members about benefits, including Medicare and Medicaid, and serve as a primary contact to address and mitigate questions or concerns.
• Partner with physicians, providers, and county financial entities to discuss care plans and provide updates on member progress.
• Conduct telephonic and in-home member assessments.
• Perform other duties as assigned.

Benefits

• Competitive medical, dental, and vision benefits.
• Paid time off and holidays.
• Paid volunteer time off.
• 401(k) contributions.
• Caregiver services.
• Mileage reimbursement for travel to meet members.
• Choice of a four- or five-day workweek and a consistent schedule without evenings, weekends, or holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level