Care Coordinator II - Therapeutic Foster Care

Hillside Childrens CenterRochester, NY
Hybrid

About The Position

The Care Coordinator II is responsible for coordinating multiple aspects of the youth’s and/or families’ care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff. This is a full-time (40 hours) position. Primarily on a Monday-Friday day shift schedule, but requires flexibility for evening/weekend hours based on client need. Additionally, the hire will need to be on the on-call rotation after the initial training period. Based in Monroe County at our Mustard St office in Rochester, NY but may require cross-county travel. Note that use of one's personal vehicle is required, and that mileage is eligible for a generous reimbursement.

Requirements

  • Bachelor’s degree required.
  • Minimum 18 months of relevant experience required.
  • Therapeutic Foster Care program: Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience.
  • Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
  • Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies
  • Ability to de-escalate and manage crisis situations both in-person and by phone
  • Ability to deliver psychoeducational training
  • Ability to work collaboratively as part of a multi-disciplinary treatment team
  • Ability to work through a series of issues using independent judgment
  • Ability to be independent and self-directed

Nice To Haves

  • In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated

Responsibilities

  • Coordinate multiple aspects of the youth’s and/or families’ care.
  • Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
  • Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
  • Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
  • Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
  • Meet with youth individually to assess and teach skill development and report on their progress.
  • May organize and facilitate skill-based groups for youth.
  • Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
  • Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
  • May be assigned to lead projects or mentor program staff.
  • On-call responsibilities for Foster Care and Youth ACT programs.
  • While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Benefits

  • mileage is eligible for a generous reimbursement
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