Care Coordinator-Float - Twin Cities Orthopedics

Revo Health • Edina, MN

5d • Onsite

About The Position

The Float Care Coordinator will support the clinic and physician care teams by providing administrative and patient care services. This is a full-time position, Monday through Friday between the hours of 7:00 AM and 5:30 PM. As a Float Care Coordinator you will be supporting Care Coordinators who are out sick, on leave, or on vacation and will be in Clinic with a Physician and the Care Team and will also be responsible for the administrative duties of a Care Coordinator when covering. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

• High school diploma/GED or equivalent
• Ability to comply with company policies, procedures, practices, and business ethics guidelines.
• Ability to comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.
• Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions.
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Nice To Haves

• Administrative or medical office experience preferred
• Medical terminology knowledge strongly preferred
• Transcription experience, where applicable
• Customer service experience

Responsibilities

• Provide communication and liaison between providers and patients
• Build Physician schedule and maintain scheduling template
• Schedule patient appointments, surgeries, and diagnostic tests.
• Obtains referral and/or authorization requirements per insurance guidelines.
• Provide follow up to patient inquiries, contacting provider as necessary
• Process mail and correspondence
• Coordinate the transmission and acquisition of patient records
• Maintain Physician schedule, communicating changes appropriately
• Transcription or medical scribing
• Assist in clinic with rooming, etc.
• Assist physician with legal practice, etc.
• Any and all other duties as assigned

Benefits

• Medical (w/Maternity Bundle)
• Dental & Vision plans
• Tuition Reimbursement
• 401(k) w/ Profit Sharing
• Employee Assistance Program
• Lifetime Fitness Subsidy
• Car Rental discounts
• Home, Auto, & Pet insurance savings programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED