Care Coordinator, Embedded (Waco and Temple, TX)

Ennoble CareWaco, TX
Onsite

About The Position

Ennoble Care is seeking a full-time Care Coordinator, Embedded to join our team, providing on-site support within one or more partnered long-term care facilities in the Waco and Temple, Texas areas. This role is an integral, in-person member of our clinical care team, working alongside Ennoble Care providers in a family-practice-style model of care that emphasizes continuity, relationship-building, and patient-centered support. This Care Coordinator works directly within partnered facilities alongside providers, patients, families, and facility staff to support continuity of care, with a primary focus on Remote Patient Monitoring (RPM). Responsibilities include supporting RPM enrollment and compliance, coordinating follow-up care, addressing barriers to care, communicating patient needs, and maintaining accurate and timely documentation within the EMR. This role is very family-practice focused, highly relationship-driven, and centered around being proactive versus reactive when it comes to patient care. As an Embedded Care Coordinator, you are physically on-site in one or more partnered long-term care facilities, working alongside providers and facility staff. You build consistent relationships with residents and families and become a trusted, familiar presence within the facility -- supporting care the way a traditional family practice would, but in the long-term care setting. To support a dedicated group of patients. The work is very much family-practice focused, including a strong emphasis on remote patient monitoring (RPM) and proactive care coordination.

Requirements

  • Legally authorized to work in the United States of America
  • Active, unrestricted clinical certification or licensure, in the state of Texas, such as: Medical Assistant (MA) / Certified Medical Assistant (CMA) or comparable credential
  • Minimum 1 year of patient-facing experience in a long-term care, skilled nursing, or similar clinical setting
  • Comfortable communicating proactively and professionally throughout the day via Microsoft Teams, email, phone, and in person
  • Well-developed organizational and time-management skills, paired with an optimistic approach and initiative-driven mindset
  • Strong working knowledge of healthcare terminology, diagnoses, medications, and care coordination principles
  • Proficiency with Microsoft 365, including Outlook, Word, and Excel
  • Ability to work full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m. CST, (or thereabouts, contingent on facility hours) in an on-site role, based in the Waco and Temple, Texas areas
  • Valid, unencumbered driver’s license
  • Consistent, reliable transportation to fulfill the duties of this position
  • Current auto insurance, with the ability to provide proof
  • Must successfully complete a background check and drug screen

Nice To Haves

  • Travel between facilities may be required

Responsibilities

  • Support RPM enrollment and compliance
  • Coordinate follow-up care
  • Address barriers to care
  • Communicate patient needs
  • Maintain accurate and timely documentation within the EMR
  • Cultivate and maintain positive, approachable relationships with residents, families, providers, and facility staff, while demonstrating a consistent, dependable presence within the long-term care setting

Benefits

  • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
  • Paid Time Off
  • Paid Office Holidays
  • Paid Sick Time
  • 401(k) with up to 3% company match
  • Referral Program
  • Payactiv: pay-on-demand. Cash out earned money when and where you need it!
  • Wellness Pet Plan for your furry family members!
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