Care Coordinator - D-SNP

Central California Alliance for Health•Mariposa County, California, CA

7h•$30 - $39•Hybrid

About The Position

This position supports the Medicare Dual Special Needs Plan (D-SNP) Care Management team with the coordination of services and activities for members enrolled in D-SNP. The role involves collaborating with internal and external partners to promote efficient care coordination and support members in navigating care transitions, appointments, and referrals. Additionally, the Care Coordinator contributes to the effective operation and improvement of Care Management D-SNP programs.

Requirements

Knowledge of the principles and practices of health care and health care systems
Knowledge of the principles and customer service
Knowledge of the principles and practice of health education
Knowledge of the diverse needs of the Medi-Cal and Medicare D-SNP populations
Ability to quickly learn, understand, and communicate the workings of the Alliance, particularly the Utilization Management and Complex Case Management, Community Care Coordination, ECM, and Member Services departments
Ability to quickly learn and competently navigate Microsoft Excel and Alliance computer systems
Ability to communicate the program mission, vision, and roles
Ability to educate on care coordination for the D-SNP program and make presentations to individuals and groups
High school diploma or equivalent
Three years of experience in a health care setting that involved interacting with members, patients and/or providers in meeting service needs (an Associate’s degree in Health, Social Services or a related field or current certification as a Medical Assistant may substitute for one year of the required experience; or an equivalent combination of education and experience, which would provide the required knowledge, skills and abilities may be qualifying)

Responsibilities

Supports the Medicare Dual Special Needs Plan (D-SNP) Care Management team with coordination of services and activities for members enrolled in D-SNP
Collaborates with internal and external partners to promote efficient care coordination and support members in navigating care transitions, appointments, and referrals
Contributes to the effective operation and improvement of Care Management D-SNP programs