Care Coordinator - Comprehensive Community Services

Wellpoint Care Network•Milwaukee, WI

4d•Hybrid

About The Position

Our next Care Coordinator - CCS will be responsible for community-based family support for mental health and behavioral needs of youth and young adults. They will support families through community resources and a strengths-based approach to help and healing.

Requirements

Bachelor's Degree in Social Work (BSW) required.
Ability to work in-home with children and families, as well as coordinate services with ancillary providers within the community.
Ability to multi-task and prioritize work within the community; in conjunction with timely completion of documentation to support the work completed in the community.
Excellent written and oral communication skills.
Demonstrates ability to work independently and effectively with staff, clients, caregivers, and purchasers.
Must be honest, dependable, and able to meet deadlines; Self-motivated and able to work independently.
Valid driver's license with an acceptable driving record, reliable transportation, and meet agency auto insurance requirements.
Required or reliable transportation to conduct on-site learning throughout the state.
Ability to demonstrate critical thinking skills, detail oriented, highly effective verbal, and written communication skills.
Demonstrate an ability to effective understanding and practice of cultural humility and ability work and communicate respectfully with individuals from diverse backgrounds.
Proficient in the usage of computer software; demonstrate an understanding of computer file systems and databases, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc.

Nice To Haves

Certification as a Social Worker (CSW) preferred.
Master's Degree in Social Work or related field preferred.

Responsibilities

Performs clinical assessments, including intake interviews and screens for new referrals using trauma informed and recovery-oriented perspective.
Develops, directs, and implements client treatment plans, interventions, skill training and crisis management.
Effectively links clients and families with community resources and support systems, including referral to other services and monitoring of involvement.
Provides individual and family psychoeducation and skill building by maintaining face to face contact with youth and family in the community and home settings.
Sets appropriate expectations for family involvement upon admission.
Demonstrates family investment and participation in treatment planning and ongoing treatment.
Assists families in crisis resolution and de-escalation through developing appropriate crisis plan.
Develops a network of community support and resources and connects clients with these resources as appropriate.
Demonstrates relationship building and information sharing supporting a collaborative system of care.
Establishes and maintains working knowledge of the WCHSD programs, resources, and supports.
Assisting in utilization of these resources to resolve problems that impede optimal functioning of the family.
Facilitates bringing together service teams for regular and consistent collaboration to best meet the needs of client and family.
Completes all necessary paperwork timely and utilizes trauma informed, strength-based language.
Maintains client files in accordance with program policies and participates in quarterly review of files.
Monitors collection of outcome data to measure program performance. Obtains accurate and complete data. Assists program coordinator in compiling data for purposes of program development.
Continually seeks to improve skills through training and demonstrates high level of self-direction.
Actively participates in clinical consultation individually and team driven.
Demonstrates a high level of competence in communication both verbal and written.
Dependable with commitments and demonstrates follow through.
All employees will be evaluated on their demonstration of a consistent commitment to the Agency’s Seven Essential Ingredients, Diversity, Equity and Inclusion, and engagement in the strategic initiatives of the organization. This will be measured by their active participation in committees and workgroups, and by their communication and practice within their daily work and in the community.
Participates in assigned meetings, events and learning as required.
Other duties as assigned, including serving in a coverage role for other department members.