Care Coordinator /Admin Assist Transplant Hepatology MMP

Advocate Health and Hospitals Corporation • Charlotte, NC

6d • Onsite

About The Position

Serves as a welcoming professional point of contact for our Hepatology providers, internal departments and ancillary partners. Assists with patient referrals to ensure no gaps in care. Assists with prior authorizations as needed. Provides administrative support to hepatologists, including conference and meeting planning, licensure and credentialing coordination, and scheduling assistance. Assists administration with teammate event planning, expense reports, clerical duties, and other operational support needs. The ideal candidate is organized, personable, confident in communication, enjoys varied duties, and is able to build rapport easily. Healthcare experience is preferred.

Requirements

• High School Diploma or GED required.
• Computer experience required.
• Customer service experience required.

Nice To Haves

• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Healthcare experience is preferred.

Responsibilities

• Serves as a welcoming professional point of contact for our Hepatology providers, internal departments and ancillary partners.
• Assists with patient referrals to ensure no gaps in care.
• Assists with prior authorizations as needed.
• Provides administrative support to hepatologists, including conference and meeting planning, licensure and credentialing coordination, and scheduling assistance.
• Assists administration with teammate event planning, expense reports, clerical duties, and other operational support needs.

Benefits

• Paid Time Off programs
• medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED