Care Coordinator - AARS Adult SUDS

HealthRIGHT 360•San Jose, CA

21h•Hybrid

About The Position

The AARS Adult outpatient substance use treatment program (ASATS) specializes in providing culturally responsive services in several threshold languages like Vietnamese, Spanish, Ilocano, and Mandarin. ASATS provides individual counseling and an array of counseling groups that focuses on specific challenges like co-occurring disorders, criminal-justice impact, and many more. Hours of operation are Mondays and Fridays from 9:00AM to 6:00pm; Tuesdays, Wednesdays, and Thursdays from 9:00AM to 8:00PM. The Care Coordinator III is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. Care Coordinator III will perform counseling in individual and group setting, facilitate group sessions including process groups, psychoeducational groups, relapse prevention, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment. The Care Coordinator III provides substance use individual and group therapy based on individualized assessments. The intensity of services is based on the client's stage of change and response to treatment. This position will provide substance use individual and group therapy based on individualized assessments. Intensity of services is based on the client's stage of change and response to treatment.

Requirements

High School diploma or GED.
Certification in a Drug and Alcohol program recognized by DHCS.
First Aid and CPR certification.
Valid California driver’s license.

Nice To Haves

Extensive experience with substance abuse treatment preferred.
Experience working in schools or in juvenile detention centers preferred.
Experience working within the Santa Clara County –Department of Behavioral Health Services system preferred.

Responsibilities

Facilitates intakes/orientations, comprehensive assessments, individualized treatment planning, crisis, collateral, case management and individual counseling sessions with clients.
Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals.
Proactively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.
Facilitates group counseling and education sessions as main modality of treatment.
Conducts community outreach and education workshops.
Performs crisis intervention and works with treatment team to stabilize crisis situations.
Attends required trainings and meetings.
Plans and facilitates client celebrations and special events.
Collaborates with each caseload client and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client.
Properly documents all individual and group counseling sessions, attempts to contact, and completes the discharge paperwork/process and required agency assessments in timely manner.
Maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Participates in Peer Chart/ Utilization Reviews for preparation of program audits.
Adheres to documentation policies and procedures set forth by Compliance Department.
Is responsive and pro-active in all correspondence with referring parties, judges, probation and parole officers, social workers, and the Quality Improvement Dept. via treatment status reports, phone calls, faxes, etc.
Provides informed, written status reports to the above entities as appropriate.
Assists in providing written progress reports/narratives to Clinical Program Manager or Directors as requested.
Achieves 50% of service delivery goals while delivering high-quality care and services.
Ensures coverage during absences or unplanned events by coordinating with team members and management.
Adjusts workload as necessary to ensure uninterrupted service delivery, including stepping in to provide support during peak demand times or staff shortages.
Adheres to the program’s scheduling protocols to maintain appropriate client-to-provider ratios.