Care Coordinating Associate Nights & Weekends
About The Position
We are seeking a Care Coordinating Associate for Nights and Weekends to provide customer service and administrative support to our Caregivers, staff, and other professionals. This includes but is not limited to: receiving and responding to callers in a prompt fashion, providing information about Company services, receiving schedule changes from Caregivers, contacting, and scheduling Caregivers, providing client liaisons with information about the Caregiver, addressing concerns and responding to every caller in a manner which generates trust and confidence in the Company. Communication, professionalism, reliability are key attributes for this role.
Requirements
- 2+ years’ experience in healthcare placement and/or staffing, or related experiences
- Excellent written and verbal communication skills, including polite and effective telephone demeanor
- Strong customer service skills
Nice To Haves
- Associates Degree or higher
- Organized, high-achiever that thrives in a fast-paced setting
- Experience working with seniors is a plus
Responsibilities
- Receiving and responding to callers in a prompt fashion
- Providing information about Company services
- Receiving schedule changes from Caregivers
- Contacting and scheduling Caregivers
- Providing client liaisons with information about the Caregiver
- Addressing concerns and responding to every caller in a manner which generates trust and confidence in the Company
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
