Care Coordinated Products (CCP) Support Specialist

Medica•Minnetonka, MN

5d•$41,300 - $61,950•Onsite

About The Position

Medica’s Care Coordinated Products (CCP) Support Specialist is responsible for supporting care coordination processes and documentation. Our Support Specialists serve as subject matter experts and manage a variety of administrative functions, including but not limited to: Receiving, managing, and entering authorizations and referrals from internal and external partners; Managing care coordination and waiver assessment processes, including data entry; Managing email inboxes and responding to inquiries; Collaborating with internal stakeholders and cross-functional team members on ad-hoc requests or projects as assigned.

Requirements

High school diploma or an equivalent combination of education and work experience
2+ years of related work experience

Nice To Haves

Knowledge of Care Coordinated Products (CCP)
Proficiency in Microsoft Office applications (Word, Outlook, Excel)
Strong organizational skills with the ability to manage competing priorities
Attention to detail and accuracy to meet required quality measures and standards
Demonstrated time management skills and ability to meet deadlines with quick turnaround times
Ability to work independently and apply strong problem-solving skills
Strong interpersonal skills, along with excellent verbal and written communication skills
EMR/EHR experience

Responsibilities

Receiving, managing, and entering authorizations and referrals from internal and external partners
Managing care coordination and waiver assessment processes, including data entry
Managing email inboxes and responding to inquiries
Collaborating with internal stakeholders and cross-functional team members on ad-hoc requests or projects as assigned