Care Coach (Part-Time)

Charlie Health Clinical

9h•Remote

About The Position

Charlie Health is looking for a motivated and passionate individual to serve our incredible clients as a Care Coach. Care Coaches at Charlie Health are individuals who advocate for mental health and are personally passionate about ensuring successful, sustainable healing journeys of those around them. This candidate will be able to empathize with and validate the challenges our clients are navigating, while providing motivation and encouragement to continue engaging in therapy.

Requirements

W2 part-time role
Must be available for 15 hours/week minimum
Care Coaches must have availability within the below time frames: Monday - Thursday from 10am-10pm MT, Friday 5-8pm MT, Saturday 9-3pm MT
Rotating Fridays and Saturdays required
Availability for both preferred
Cannot drop below 10 hours of availability. Could get up to 28 hours weekly. Availability that aligns with our needs they are hired on with would need to be maintain throughout employment.
Have access to reliable WiFi to work in a remote and confidential setting.
Authorized to work in the United States and native or bilingual English proficiency.
Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR.
Proficient in Microsoft Office–Excel, or Google Sheets.

Nice To Haves

Bachelor’s degree (earned or in senior year) in Psychology, Sociology, Social Work or social/mental health related field and/or relevant certifications (Certified Peer Specialist - national or state accredited).
Previous expertise working with young adults and adolescents in both individual and group settings is highly preferred (Inpatient, IOP, PHP, or RTC)
1+ years experience in working as a mental health peer support, mentor, skills trainer, or mental health associate.
Excellent interpersonal and communication skills are required as well as knowledge of professional board standards as related to client treatment, client rights, and client confidentiality.
Eager to work in a fast-paced environment and play a critical role in supporting the success of patient treatment.

Responsibilities

Engages Charlie Health clients in 1:1 peer discussions via secure platforms to ensure clients are aligned in their treatment goals and attending programming.
Provides skill-based interventions aimed at stabilizing clients in moments of heightened stress.
Provides risk screenings and safety planning, escalating to crisis clinicians as is indicated
Remain a resource during programming to maintain engagement throughout treatment.