Care Coach (Part-Time)
About The Position
Trualta is seeking a part-time Care Coach to facilitate virtual group support sessions for family caregivers. This role is designed for licensed clinicians who want to make a meaningful difference in a few hours a week. The Care Coach will create a safe space for caregivers to share, build confidence, and connect with others who understand their challenges. The position involves facilitating ongoing support groups, documenting key themes, preparing for sessions, and following escalation protocols for urgent caregiver needs. The role emphasizes peer support and education, requiring the coach to redirect individual medical advice to the caregiver's own care team and maintain strict confidentiality.
Requirements
- Licensed Non-Physician Practitioner (NPP), including: clinical nurse specialist (CNS), certified nurse-midwife (CNM), physician assistant (PA), clinical social worker (CSW), marriage and family therapist (MFT), mental health counselor (MHC), physical therapist (PT), occupational therapist (OT), speech-language pathologist (SLP), or psychotherapist
- Experience working directly with patients and families managing chronic illness, disability, or aging-related care needs
- Comfortable facilitating group discussions, ideally in a virtual/video setting
- Comfortable using digital platforms (video conferencing, basic documentation tools)
- Reliable availability for the assigned weekly schedule
- Genuine empathy and active listening skills
- A calm, steady presence in group settings, including when discussions turn emotional
- Reliability — caregivers depend on this space showing up consistently
- Cultural humility and comfort supporting caregivers from a wide range of backgrounds and circumstances
Nice To Haves
- Personal caregiving experience (formal or informal) preferred
Responsibilities
- Facilitate ongoing caregiver support groups (cohort-based and/or drop-in), following Trualta's group format and materials
- Create a safe, structured space for caregivers to share, ask questions, and support one another
- Document key themes or concerns raised in each session
- Prepare for sessions as needed
- Follow Trualta's escalation protocol to flag urgent caregiver needs or risks to the Caregiver Success Manager
- Keep sessions focused on peer support and education — redirect individual medical or treatment questions to the caregiver's own care team rather than providing clinical advice
- Maintain confidentiality of everything shared by caregivers in groups
- Stay within your assigned weekly schedule and communicate any changes with reasonable notice
Benefits
- Competitive hourly pay
- A flexible, low-overhead commitment that fits around a primary clinical role
- The chance to make a direct, measurable difference in caregivers' lives
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
