Care Coach (Part-Time)

Trualta•Kansas City, MO

36d•Remote

About The Position

Trualta empowers families to help loved ones age in place through a clinically validated digital health platform that provides professional-level training to individuals caring for loved ones with dementia, intellectual or developmental disabilities, Parkinson's Disease, stroke, and other illnesses. This part-time role is for a licensed clinician who wants to make a meaningful difference for caregivers by facilitating virtual group support sessions. The goal is to provide family caregivers with a safe space to be heard, build confidence, and connect with others who understand their challenges.

Requirements

Licensed Non-Physician Practitioner (NPP), including: clinical nurse specialist (CNS), certified nurse-midwife (CNM), physician assistant (PA), clinical social worker (CSW), marriage and family therapist (MFT), mental health counselor (MHC), physical therapist (PT), occupational therapist (OT), speech-language pathologist (SLP), or psychotherapist.
Experience working directly with patients and families managing chronic illness, disability, or aging-related care needs.
Comfortable facilitating group discussions, ideally in a virtual/video setting.
Comfortable using digital platforms (video conferencing, basic documentation tools).
Reliable availability for the assigned weekly schedule.
Genuine empathy and active listening skills.
A calm, steady presence in group settings, including when discussions turn emotional.
Reliability — caregivers depend on this space showing up consistently.
Cultural humility and comfort supporting caregivers from a wide range of backgrounds and circumstances.

Nice To Haves

Personal caregiving experience (formal or informal) preferred.

Responsibilities

Facilitate ongoing caregiver support groups (cohort-based and/or drop-in), following Trualta's group format and materials.
Create a safe, structured space for caregivers to share, ask questions, and support one another.
Document key themes or concerns raised in each session.
Prepare for sessions as needed, considering whether groups are anonymous or not.
Follow Trualta's escalation protocol to flag urgent caregiver needs or risks to the Caregiver Success Manager.
Keep sessions focused on peer support and education, redirecting individual medical or treatment questions to the caregiver's own care team.
Maintain confidentiality of everything shared by caregivers in groups.
Stay within the assigned weekly schedule and communicate any changes with reasonable notice.