Care Cart Driver

Huna Totem Corporation•Hoonah, AK

12d•Onsite

About The Position

The Care Cart Driver transports cruise and non-cruise guests to locations at Icy Strait Point, prioritizing guests with mobility issues. The driver must remember the cart route and respond to calls in a timely manner. The role also includes guest-service and site-support duties, such as welcoming and orienting guests, providing general information, promoting venues, and assisting with programs. This is a seasonal position in Hoonah, Alaska, from April through October 2027. Compensation is $18 per hour with bonus potential.

Requirements

Valid driver’s license.
Good customer-service skills and the ability to communicate with guests and others professionally, in a friendly manner, and accurately.
Previous experience in guest services.
Ability to learn, retain, and relay general Icy Strait Point information.
Ability to sit for extended periods.
Ability to work long hours during peak season with limited time off.
Comfort traveling by small plane or ferry to and from a remote setting.
Ability to walk and drive on gravel roads in inclement weather while on site.
Must be under the vehicle’s maximum weight guidelines.
Ability to comfortably lift 50+ pounds.

Nice To Haves

Knowledge of Tlingit culture or willingness to learn about it.
Current First Aid and CPR certification.
Age 25 or older.
Driver for Hire card.

Responsibilities

Transport cruise and non-cruise guests to locations at Icy Strait Point, prioritizing guests with mobility issues.
Remember the cart route and respond to calls in a timely manner.
Conduct activities and make decisions according to Icy Strait Point’s guiding principles: BAP (Best, Authentic, Profitable).
Provide excellent customer service to Icy Strait Point guests.
Provide guests with general information about Icy Strait Point.
Participate in required trainings.
Promote other Icy Strait Point venues, distribute literature, and/or sell merchandise.
Welcome guests and conduct guest orientations as a greeter.
Assist within programs wherever needed.
Perform other duties as assigned.