Care Associate, Family Medicine Clinic - Crested Butte

Gunnison Valley Health•Gunnison, CO

7d•Onsite

About The Position

This position coordinates the patient flow and documentation for the clinic. Key responsibilities include: Reception and Check Out, Phone Support, Scheduling, and Payment Collection. This position is a highly visible, public relations position with significant customer contact. Follow documented procedures to support posting payments and adjustments to patient accounts, secondary insurance claims for government and commercial payers.

Requirements

High school diploma or equivalent required.
Experience or training in a healthcare or medical office preferred.
Proficiency with computer systems and general administrative tasks.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication and customer service skills.

Responsibilities

Welcome patients and complete registration, demographic, and insurance verification.
Schedule appointments and assist with patient inquiries.
Answer and route incoming phone calls.
Collect co-pays and account balances.
Coordinate patient flow between the front desk and clinical staff.
Maintain accurate records and protect patient confidentiality.
Support posting payments and adjustments to patient accounts.
Process secondary insurance claims for government and commercial payers.

Benefits

Competitive salary
Generous and affordable medical/dental/vision plan
Dollar for dollar 401(a) match, up to 3%
Up to $250 in your first year toward your unique Lifestyle Spending Account
Matched retirement starting on day 1
Dependent care matching plan
GVH insurance discount of 45% on services provided by GVH
Paid time off benefits with an accrual rate of 10.77% in your first year of employment
Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program
Free nutrition consultations
Discounted fitness membership at Western Colorado University Fieldhouse