Care Assistant
About The Position
We’re seeking a passionate Care Assistant for both technical and clinical roles to develop an innovative, team-based chronic disease management program. You will utilize medical devices to help manage patients with chronic conditions on-site and online with other clinical team members. Under general supervision in a fast-paced Primary Care clinic setting, the Care Assistant will assist with direct patient care as dictated by established protocol and coordinate the team to achieve team goals. This role is eligible for clinical hours, which can be used when applying for medical school, PA, nursing school, etc.
Requirements
- Bachelor’s degree or above is REQUIRED
- Exceptional communication abilities and meticulous attention to detail
- Demonstrated patience and empathy, especially when interacting with the elderly
- Strong problem-solving skills coupled with high adaptability and a keenness to learn
- Collaborative team member with leadership potential, capacity to motivate peers, and a commitment to maintaining precise records
- Proficiency in computer operations and technical platforms such as Google Workspace (Chat, Doc, Spreadsheet, Slides) and Zoom
Nice To Haves
- Familiarity with fundamental medical procedures and terminologies is a plus
Responsibilities
- Be tech-savvy with the ability to work with internal messaging channels (Google Workspace, Zoom, Google spreadsheet, pdf, printers, etc.). Also requires you to be patient and able to explain technology to a non-tech savvy population.
- Teach elderly patients how the mobile app and medical device work, as well as helping them with troubleshooting any tech issues.
- Communicate effectively with both tech-savvy and non-tech savvy individuals, conveying technology concepts clearly and patiently.
- Communicate well with teammates, providers, and staff in the clinic.
- Assist with direct patient care procedures and related tasks; check in patients assist in obtaining patient histories, take vital signs, prepare charts, and assist with medical examinations.
- Maintain accurate documentation in electronic health records.
- Perform routine specialized procedures, such as setting up the iHealth products for the patients under established protocols.
- Obtain pertinent labs and other tests as needed by the provider.
- Manage clinic inventories and medical supplies.
- Educate and advise patients on specific medical issues within established parameters including obtaining prescription information.
- Direct patient flow following provider schedules/patient appointments.
- Maintain assigned examination rooms.
- Coordinate routine office activities and administrative functions to support clinic activities.
- Practice safety, environmental, and/or infection control methods.
- Conduct patient outreach calls following provided scripts to schedule appointments, provide follow-up care information, and promote health education.
- Commute between multiple clinics as needed.
- Other clinic related duties as assigned.
Benefits
- Medical, Dental, Vision, Life Insurance, and 401K
- Paid Time Off, Federal Holidays, and Leaves
- Annual Performance-Based Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
