Care Advocate - Part-Time

GreyZone • Washington, DC

2d • Remote

About The Position

GreyZone Health is a patient advocacy practice specializing in complex, rare, and diagnostically challenging medical conditions. We partner with clients and families to achieve diagnostic clarity, coordinate multi-specialty care, and navigate the healthcare system with clinical expertise and compassion. As we expand, we are seeking two experienced clinicians for part-time Care Advocate roles. GreyZone Care Advocates serve as the lead clinical strategist and point of contact for a small caseload of medically complex clients. Each Advocate functions as the project manager of their client's case — driving the diagnostic and care coordination strategy, keeping the big picture in view, and managing and executing on the day-to-day tasks required to move a case forward. Advocates work in close, continuous collaboration with the rest of the GreyZone team, who supplement and support their work across nursing, physician advisory, and administrative functions. This is fundamentally a team-based practice built on teamwork. No Advocate carries a case alone: cases are discussed, cross-checked, and advanced collaboratively, and Advocates are expected to communicate proactively with colleagues and leadership throughout the engagement. GreyZone employs a refined, systematic methodology for complex diagnostic cases developed over years of practice. We seek Advocates who are curious, open to learning, and committed to applying our established workflows while integrating their clinical expertise. This role suits clinicians eager to enhance a proven process—not those seeking to replace GreyZone’s methodology with their own framework.

Requirements

• RN, ARNP/DNP/NP, PA, MD/DO, or PT/DPT license in good standing.
• Open to candidates located anywhere in the United States; candidates based in the Greater Seattle metro area are preferred, given occasional availability for in-person client meetings.
• Tech-savvy, with a private remote workspace: high-speed internet, secure network, a personal password-protected laptop not shared with others, and a direct personal phone line.
• Proficient with MS Office (Word, Excel, PowerPoint) and/or Google Workspace, and comfortable adopting GreyZone's case management and reporting tools.
• Willing to undergo a thorough background and license verification, including criminal background check.

Nice To Haves

• Clinical specialty experience in neurology strongly preferred; additional experience in immunology/rheumatology, gastroenterology, endocrinology, or cardiology is a plus.
• Prior experience with diagnostically complex, multisystem, or rare disease cases.
• Independent practice, case management, or patient advocacy experience is highly desirable.
• BCPA is a plus.

Responsibilities

• Lead assigned cases by integrating clinical history, records, and provider input into clear diagnostic or care plans.
• Manage ambiguity with a hypothesis-driven approach, leveraging team expertise to overcome obstacles.
• Coordinate across specialties, ensuring accurate and timely execution while maintaining overall case strategy.
• Assess clients' physical and psychological well-being and adjust advocacy plans accordingly.
• Review medical records and engage clients/families to understand health status, goals, and needs.
• Coordinate and attend provider visits and procedures remotely or in person, as necessary.
• Collaborate with treating providers and make referrals or recommendations when needed.
• Build trust through compassionate communication, ensuring clients understand options and receive clear summaries.
• Document advocacy work thoroughly using standardized digital tools and provide timely updates.
• Deliver regular progress reports to clients and leadership following team schedules.
• Work closely with advocates and advisors to verify clinical decisions and share case responsibilities.
• Track case progress, address barriers, and escalate issues to leadership with full accountability.

Benefits

• Competitive hourly rate, commensurate with clinical background and experience.
• Engagement begins on a contract basis; benefits are not available under the contract structure.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed