Cardigan Caretaker

APPALACHIAN MOUNTAIN CLUB • Alexandria, NH

4d • $14 - $14 • Onsite

About The Position

The Appalachian Mountain Club (AMC) is seeking a Caretaker to assist the Manager in all aspects of facility operation at Cardigan Lodge in Alexandria, New Hampshire. This entry-level, full-time seasonal position involves customer service, housekeeping, and operational duties, with a focus on providing an exceptional guest experience. Cardigan Lodge operates on a self-service basis in the winter, offering access to hiking and ski trails, as well as primitive campsites and a rustic cabin. The Caretaker role requires excellent communication and teamwork skills, a commitment to the AMC's mission, and the ability to adapt to a changing work environment.

Requirements

• Must be 18 years or older.
• Experience in customer service and exceptional communication skills.
• Self-motivated and able to demonstrate responsibility and reliability without daily supervision.
• Ability to adapt and thrive in a consistently changing work environment.
• Success in performing a wide range of assigned tasks with attention to detail.
• Ability to resolve conflicts with a calm and respectful demeanor.
• Must work well in a team and have enthusiasm for communal living.
• A commitment to the mission of the Appalachian Mountain Club.
• Ability to operate standard office and maintenance equipment.
• Ability to lift and carry 50 pounds on-site and in the backcountry.
• Ability to travel safely in the backcountry in all weather conditions.
• Caretakers must be physically and mentally able to endure and enjoy solitude and extreme weather conditions.

Nice To Haves

• Experience in hospitality or outdoor recreation is preferred.
• A love for the outdoors!

Responsibilities

• Create a positive experience for each guest and visitor by providing exceptional customer service.
• Respond to all guest complaints and special requests in a respectful and professional demeanor.
• Interact with guests by providing information on local recreation opportunities, lodge amenities, organizational efforts, and available programs.
• Record and post the weather daily and complete a summarizing report on daily activities.
• Participate in the daily cleaning and upkeep of guest rooms, bathrooms, shared areas, campsites, and privies.
• Assist with the check-in and check-out of lodge and campsite reservations.
• Guide guests through use of the kitchen space and complete a final kitchen cleaning at the end of each day.
• Build and tend a fire in the woodstove daily.
• Assist with retail and membership sales in the lodge store.
• Complete routine maintenance of the facility and grounds to include trash and snow removal, food recycling, and minor building repairs.
• Remove ice and snow from buildings, walkways, systems, and fire exits daily.
• Participate in deep cleaning of lodge spaces and additional special projects as instructed.
• Oversee traffic in the parking lot and assist with parking when needed.
• Implement energy conservation and environmentally sound practices in daily operation.
• Retain positive interactions and connections with supporting businesses and colleges.
• Participate in the success of communal living by committing to a respectful, clean, and safe environment.

Benefits

• Room and board: $75.00 per week.
• Insurance: Available with positions that are 6 months or longer and when working greater than 30 hours per week.
• Retirement: Voluntary 403(b) Contribution.
• Paid Time Off: earn up to 10 days of paid earned time depending on length of service.
• 30% discount on AMC Merchandise.
• Free Annual AMC Membership.
• 4 Free nights at AMC locations.
• Prodeal discounts on equipment & gear.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed