Remote Cardiac Rehab Intake Specialist - Contractor

Aviary

13d•Remote

About The Position

We are hiring a Cardiac Rehab Intake Specialist to join our cardiac recovery program to partner with our users to provide personalized care for cardiac recovery patients. In this role, you will partner with our exercise physiologists, patient experience, product, and marketing teams to support patients via video calls, track individual progress, and provide feedback and support for patients. The right person for this role is familiar with the management of cardiac conditions, CHF, other chronic conditions, smoking cessation, women’s health, substance abuse, mental health, or recent nutrition, and exercise trends.

Requirements

A minimum of three years of experience helping people manage their health, ideally in a clinical setting and/or a remote health coaching setting
A degree in a health-related field
Experience with counseling or education of disease management in a medical setting as well as recent nutrition and exercise trends.
Passion and enthusiasm for helping people change their lives
A diversity- and inclusion-first mindset
Detail-oriented and team-first mindset
A resourceful nature, and creativity to help people engage in their health
Fluent in English (written and verbal)
Some experience in a clinical setting
Some knowledge of cardiac rehabilitation
Experience working with an elderly patient population

Nice To Haves

Bilingual in English and Spanish a huge plus
Experience - coaching in smoking cessation, diabetes management, and special populations.

Responsibilities

Conducting initial assessments for patients who are enrolling in our virtual cardiac recovery program.
Educating patients on program benefits and the importance of risk factor modification.
Coaching individuals through electronic (chat) messaging and video sessions.
Problem-solving and supporting individuals’ current and evolving goals.
Adapting in-clinic best practices to a remote-care delivery model.
Completing individualized treatment plans for patients starting the program to include: nutrition assessment, psychosocial assessment, fitness assessment, and co-morbidities assessment.
Translating the latest up-to-date, evidence-based best practices for chronic condition management into a relatable and empowering approach.
Motivating and encouraging patients during initial visits.
Basic understanding of cardiac procedures and medications.
Reviewing medical history.
Goal setting and motivational interviewing for special populations.
Basic understanding of clinical documentation