Card Services Product Strategist

O. C. Credit Union • Santa Ana, CA

20h • $95,000 - $118,000 • Hybrid

About The Position

This Card Services Product Strategist role is for a self-directed, analytical thinker who can turn insights into action and bring forward-thinking payments strategies to life. Orange County's Credit Union (OCFCU) is a growing, innovating credit union focused on growth, innovation, and exceptional member experiences. With $3B in assets and 150,000+ members, OCFCU is entering an exciting new chapter.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years in card services, payments, or product development (financial services preferred)
• Proven success driving product growth and innovation
• Strong data analysis and performance optimization skills
• Advanced PowerPoint and executive presentation abilities
• Experience working cross-functionally to implement solutions
• Proactive, accountable, and self-driven
• Analytical and structured, with a bias for action
• Curious and forward-thinking about payments and fintech
• Strong communicator who simplifies complex ideas
• Tech-savvy and comfortable using AI tools
• Motivated to build something meaningful and lasting

Responsibilities

• Evolve our card portfolio strategy
• Development and optimization of credit and debit card programs (features, pricing, benefits)
• Anticipate payments trends and bring innovative solutions to market quickly
• Use data to uncover insights, drive performance, and improve interchange and portfolio growth
• Leverage new tools and technology, including AI, to elevate results
• Drive enterprise impact
• Collaborate across teams to support growth in lending, business banking, and beyond
• Improve servicing models and empower teams with tools and insights
• Influence with insight
• Stay ahead of industry trends and member expectations
• Use storytelling and data to influence leadership and shape strategy
• Ensure operational excellence
• Streamline processes, improve efficiency, and maintain regulatory compliance
• Produce initiatives that enhance performance, profitability, and member satisfaction

Benefits

• Health Coverage – Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security – Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance – 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth – Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree