Card Origination Manager Sr

Huntington National Bank•Easton, OH

21h•$70,000 - $140,000•Onsite

About The Position

The Card Origination Manager Sr ensures a stable, efficient, and compliant operational environment for card origination platforms operated by a third-party vendor. The role translates credit policy and regulatory requirements into origination systems while following established operational and change-management procedures. The position serves as the primary operational owner for decisioning platforms supporting Consumer, Secured Card, and ROL Mobile Prescreen portfolios, and provides secondary support for Unsecured Small Business portfolios. It coordinates platform enhancements and production issue resolution, develops and executes test plans, supports production releases, and works with vendors and internal stakeholders to resolve customer- and underwriter-impacting issues within defined service-level agreements. The role also ensures timely root-cause analysis and remediation documentation, adjusts delivery timelines as needed, and maintains adherence to operational procedures and reporting requirements. This is an office workplace position. The posting notes that certain positions may be eligible for flexible work arrangements, with specific arrangements determined by the hiring team. The annual base compensation range is $70,000–$140,000, and colleagues are eligible to participate in an applicable incentive compensation plan. Huntington also offers health insurance coverage, a wellness program, life and disability insurance, a retirement savings plan, paid leave programs, paid holidays, and paid time off.

Requirements

Bachelor's degree.
At least 5 years of digital/technology product or program management experience, preferably in financial services.

Nice To Haves

Experience with new customer acquisition and onboarding.
Master’s degree in business, management, operations, engineering, or a related field.
Experience working with card products, including debit, credit, or other card-based payment products.
Strong attention to detail and focus on process.
Strong verbal and written communication skills.
Ability to critically analyze situations and risks, determine courses of action, and recommend issue remediation.
Familiarity with regulatory compliance requirements for financial institutions and products.
Proficiency with Microsoft Office Suite.
Experience with SQL and/or SAS.

Responsibilities

Serve as primary operational owner for card application decisioning platforms supporting Consumer, Secured Card, and ROL Mobile Prescreen portfolios, and as secondary support for Unsecured Small Business portfolios.
Coordinate platform enhancements and smaller production issues, including drafting change requests, reviewing requirements, and validating testing plans.
Develop comprehensive test plans and execute testing and production validation across assigned platforms.
Participate in scheduled and off-hour production releases as needed to support platform stability.
Lead weekly status update meetings with third-party vendors and internal stakeholders.
Lead and support timely resolution of customer- and underwriter-impacting production issues, ensuring responses and reporting meet defined SLAs.
Ensure root-cause analysis and remediation documentation is completed within required timeframes and supports sustainable issue resolution.
Collaborate with management and stakeholders to establish and adjust delivery timelines as conditions change.
Maintain adherence to established operational procedures, including daily compliance reporting, production and test table changes, and issue management activities.