Card Operations Administrator

Western Alliance Bancorporation•Phoenix, AZ

61d

About The Position

As a Card Operations Administrator, you'll be responsible for supporting the daily operational processes related to the bank's card services, including debit and commercial credit cards. In this role, you'll be responsible for performing debit and commercial credit card inquiries and/or maintenance requests in accordance with established policies and procedures. Responsible for performing debit and commercial card data entry, actionary functions, and creating new card accounts. Perform assigned quality assurance. Handle debit and commercial card maintenance and inquiries. Work assigned indexing of daily, weekly, monthly and quarterly standard reports for all card transactions. Maintain accurate and up-to-date cardholder records in the bank's systems.

Requirements

1+ years of related experience in Loan Administration or similar field.
High school diploma required.
Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Intermediate experience in operations, including data entry, work requests through a worflow tool.
Entry level to intermediate experience with either debit or credit cards.
Intermediate speaking and writing communication skills.

Responsibilities

performing debit and commercial card data entry, actionary functions, and creating new card accounts.
Perform assigned quality assurance.
Handle debit and commercial card maintenance and inquiries.
Work assigned indexing of daily, weekly, monthly and quarterly standard reports for all card transactions.
Maintain accurate and up-to-date cardholder records in the bank's systems.