Car Wash Service Technician
About The Position
The In-Bay Automatic Car Wash Service Technician performs field maintenance, repairs, troubleshooting, diagnostics, and documentation for car wash equipment and related systems. The role aims to provide efficient, reliable service that improves equipment uptime and the profitability of car wash locations. Technicians work in the field with minimal supervision and may recommend improvements to systems, programs, processes, and equipment. The position may also assist with new equipment installation and support Express Tunnel Technicians as directed. The technician performs scheduled and preventive maintenance, responds to trouble-call work orders, and services vehicle-wash equipment and accessories. Work includes troubleshooting chemical, mechanical, electrical, and electronic systems; inspecting and calibrating equipment and chemicals; replacing or adjusting parts; and running wash cycles to verify system operation. The technician also provides on-site training to site managers and other personnel, communicates equipment operation and maintenance guidance to customers, maintains parts and equipment inventories, and completes required administrative documentation. The position requires 3–5 years of field experience servicing in-bay automatic car wash systems and/or express tunnel systems, along with basic electronics and mechanical troubleshooting knowledge. The schedule varies and may include days, nights, or weekends. Participation in an on-call shift rotation is required, and some travel may be required. Candidates must follow applicable safety rules and policies, pass a drug screen and background check, and have a clean driving record.
Requirements
- 3–5 years of field experience servicing in-bay automatic car wash systems and/or express tunnel systems.
- Technical knowledge of basic electronics and basic mechanical troubleshooting of electrical, hydraulic, and pneumatic systems.
- Excellent written and verbal communication skills.
- Ability to read and comprehend documents and follow simple instructions.
- Proficiency in Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.
- Ability to read and understand electrical diagrams.
- Understanding of OLC controllers, low-voltage control circuits, and three-phase power.
- Ability to lift and/or move up to 50 pounds.
- Ability to stand, walk, bend, kneel, stoop, crouch, climb, and regularly use hands to grip.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Ability to work days, nights, or weekends if necessary, on a varying schedule, and participate in an on-call shift rotation.
- Ability to work independently with minimal supervision and flexibly within a team environment.
- Must pass a drug screen and background check and have a clean driving record.
- Must adhere to OSHA and company safety requirements.
Nice To Haves
- Previous experience with PDQ, Wash World, and Mk VII systems.
Responsibilities
- Perform scheduled and preventive maintenance on in-bay car wash equipment as assigned by the Director of Operations.
- Troubleshoot chemical, mechanical, electrical, and electronic systems, including PLC controllers, power supplies, and ancillary components.
- Perform diagnostic analysis and repairs in response to trouble-call tickets.
- Provide on-site technical training for site managers and other personnel in the Car Wash Division.
- Assist with installation of new car wash equipment when needed.
- Modify or update equipment when required.
- Maintain tools, test equipment, materials, and company-owned or leased equipment in proper condition.
- Operate a vehicle safely and courteously while following laws, regulations, and company procedures and policies.
- Participate in problem solving related to customer complaints and address processes tailored to customer needs.
- Service vehicle-wash equipment and accessories, including identifying electrical, electronic, and mechanical problems and determining corrective action.
- Replace, repair, or adjust parts and systems as necessary.
- Inspect, calibrate, and check chemicals; run wash cycles to verify that the complete system functions properly.
- Advise the supervisor of service needs and recommend replacement of worn or damaged parts and systems.
- Inspect equipment to ensure proper operation.
- Provide customers with information and training about equipment operation and general maintenance.
- Develop and maintain good rapport with site managers.
- Complete work orders, expense reports, and other assigned administrative functions.
- Keep equipment knowledge current through training, manuals, service bulletins, engineering documents, research, and correspondence.
- Maintain an appropriate inventory of parts on the service vehicle and in the warehouse, and report field inventory levels as required.
- Comply with service policies and procedures and keep the supervisor informed of significant problems, progress, or difficulties.
- Perform other job-related duties as assigned and assist the Express Tunnel Technician as directed by the supervisor.
- Follow OSHA and Sampson Bladen Car Wash Division safety rules, policies, and regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
