Car Wash Manager- 125

Terrible's•Las Vegas, NV

9d•Onsite

About The Position

A Car Wash Manager is responsible for overseeing the daily operations of a single car wash location, ensuring efficient performance, excellent customer service, and adherence to company standards. In this role, you’ll lead a team of attendants and technicians, manage site maintenance and inventory, and ensure a clean, safe, and welcoming environment for both customers and employees. You’ll also play a key role in meeting sales goals, maintaining equipment, and supporting employee development.

Requirements

High school diploma or GED
Minimum of two (2) years of experience in a supervisory or management role, preferably in retail, automotive, service, or car wash operations.
Proven ability to lead a team, manage scheduling, and delegate tasks effectively.
Strong customer service and communication skills
Basic understanding of inventory control and financial reporting.
Proficiency in Microsoft Office and ability to learn company-specific software.
I must be able to work a flexible schedule including weekends and holidays.
Valid driver’s license and reliable transportation
Ability to read and interpret documents such as safety rules, operational procedures, and company policies.
Ability to write routine reports and communicate effectively in English with employees, customers, and management.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
I must be able to deal with routine problems, customer concerns, and equipment issues in a timely and effective manner.
Ability to stand and walk for extended periods of time.
Ability to lift and move up to 50 lbs.
Manual dexterity to perform basic repairs and operate car wash equipment.
Ability to bend, sto o p , and reach frequently throughout the shift.
Occasional work at heights or in confined spaces during maintenance tasks.

Nice To Haves

Mechanical aptitude or experience with car wash systems and equipment is preferred.
OSHA or safety certifications are a plus.

Responsibilities

Manages daily operations of the car wash, ensuring all systems are functioning correctly and safely.
Supervises and schedules staff to ensure adequate coverage during peak and non-peak hours.
Ensures a consistently high level of customer service by coaching staff and handling escalated service issues.
Performs regular inspections and basic maintenance of wash equipment and systems.
Oversees cleanliness, organization, and visual appearance of the car wash facility.
Trains new team members on safety procedures, operational protocols, and customer service expectations.
Monitors and manages labor, chemical usage, and supply inventory to meet budgetary goals.
Works to achieve sales and membership targets through upselling and customer engagement strategies.
Reports maintenance issues, safety concerns, and operational needs to the District Manager or maintenance team.
Ensures compliance with all health, safety, and environmental regulations.
Conducts daily and weekly reporting of performance metrics, inventory usage, and employee timesheets.
Performs various other duties as assigned.
Recruiting, hiring, onboarding, and training new employees.
Monitoring performance and providing coaching, recognition, or disciplinary action as necessary.
Creating and managing employee work schedules to ensure operational coverage.
Promoting a safe, team-oriented, and customer-focused work environment.
Leading by example and acting as the main point of contact for all site-level employee concerns.