Car Wash Lead
About The Position
The Car Wash Lead is responsible for providing prompt excellent customer service in a courteous, friendly, and attentive manner. This role involves greeting customers, answering questions, explaining wash options, and ensuring customer satisfaction. The Lead must be able to perform all Car Wash Attendant duties, troubleshoot basic XPT and DRB issues, and complete specific training courses. The position requires reporting to work on time, adhering to the dress code, and demonstrating responsibility when the Site Manager is off-site. The role also involves enforcing safety policies, understanding chemical room equipment, and assisting with equipment repairs.
Requirements
- High School diploma or GED preferred.
- Excellent communication skills including active listening.
- Excellent sales and customer service skills.
- Ability to anticipate customer needs.
- Able to work weekends.
- Able to demonstrate responsibility while Site Manager is off site.
- Enforces all safety policies.
- Understands the functions of all chemical room equipment.
- Assist your Site Manager with tunnel and chemical room equipment repairs.
- Able to clean out solenoids.
- Minimum 6 months as CWA before advancement.
Nice To Haves
- Customer service and some Car Wash experience preferred.
Responsibilities
- Provides prompt excellent customer service in a courteous, friendly, and attentive manner.
- Greets customers, answers questions, and explains wash options.
- Ensures customers are satisfied and reports any inquiries, incidents, or issues in a timely manner.
- Completes all Car Wash Attendant job duties.
- Troubleshoots basic XPT and DRB issues and follows "DRB Protocol".
- Reads "Supervisor Level DRB" training course.
- Attends Preventative Maintenance Training and completes 5 Day Preventative Maintenance.
- Reports to work on time and follows the dress and appearance code.
- Demonstrates responsibility while Site Manager is off site.
- Enforces all safety policies.
- Understands the functions of all chemical room equipment.
- Assists Site Manager with tunnel and chemical room equipment repairs.
- Cleans out solenoids.
Benefits
- Competitive Pay plus commission Opportunities.
- Paid Vacations
- Large Stable employer
- Medical, Dental, and Vision Coverage
- 401K plan with competitive company match
- Free Employee Car Wash Membership
- Tuition Reimbursement
- Work with fun motivated people
- Fast Career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
