Car Wash Attendant Lead

Chevron Stations•Manhattan Beach, CA

1d•Onsite

About The Position

Chevron Stations Inc (CSI) is seeking motivated individuals to join their team as Car Wash Attendant Leads. This role involves working in a fast-paced retail environment focused on selling gasoline and convenience products. The ideal candidate is safety-conscious, a team player with a positive attitude, self-motivated, dependable, and capable of maintaining a high level of customer focus. The position requires resolving customer service issues, accurately processing Unlimited Membership orders and sales, handling credit card transactions, and contributing to a safe and clean work environment by adhering to daily checklists and safety guidelines. The Car Wash Attendant Lead will also support the site manager with daily supervision and provide backup when the manager is absent.

Requirements

Demonstrated ability to motivate others and be a cooperative teammate with confidence in work processes and goals.
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Strong verbal and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively.
Ability to organize and keep car wash site clean and inviting.
Strong problem-solving skills.
A resilient, consistent, go-getter who sees every customer as a new opportunity.
Someone who loves to be active and engaged all the time.
Maintain the highest level of professionalism through the way you dress, carry yourself and interact with customers.
Valid driver’s license
Must be at least 18 years of age or older to work in California locations.
Must be able to work weekends, holidays, and various hours.

Nice To Haves

Retail and/or hospitality experience preferred.

Responsibilities

Resolving customer service concerns.
Take customer orders of Unlimited Memberships and sell Unlimited Memberships with accuracy and speed.
Handle credit card transactions through kiosk.
Help provide a safe and clean working environment through completing daily checklist and implementing safety guidelines and procedures.
Support car wash site manager with supervision of daily activities and provide back-up support on site when car wash site manager is absent.
Provide outstanding customer service.
Clean and maintain car wash site and equipment.
Assist customers with questions on pricing, service, and awareness of car wash process.
Guide customers into carwash conveyor.
Sell car wash services and unlimited memberships.
Maintain and stock chemicals and equipment.
Assist customers to process transactions.
Maintain safe environment on-site while working with others by following all safety guidelines and procedures.
Support car wash site manager with supervisory responsibilities including training of new team members, complete and submit necessary paperwork, submit required reporting.