Car Wash Associate
About The Position
Our Car Wash Associates are critical to delivering the friendly, safe, and professional service that distinguishes Tahoma Express and drives our sales results. Our Associates work as part of a team to provide the perfect guest experience to every one of our customers, both in our Car Wash and in our retail store. This includes making sure we have a sparkling clean Car Wash and store, and that we operate efficiently to help our guests get in and out quickly! This requires energetic, talented people who enjoy customer service at a fast pace. If this sounds like you, bring your great customer service skills to a team of dedicated service professionals!
Requirements
- Minimum At least 18 years or older
- Excellent internal and external customer service skills
- Ability to problem solve, effectively multi-task, and manage competing priorities to meet deadlines
- Good written and verbal communication skills in English
- Good interpersonal skills and ability to work with full diversity of public service
- Team minded; always willing to help others and works with a cooperative spirit to get all store tasks done
- Strong self starter and ability to work effectively with minimal supervision
- Handles stressful situations calmly and stays on task despite disruption or distraction
- Ability to obtain a valid Food Handler’s Card within one week of employment
- Culturally sensitive and works well with the full diversity of our company and community
- Uncompromising integrity and the ability to maintain strict confidentiality
- Ability to regularly work wide variety of shifts including nights, weekends, and holidays; schedule availability range that includes minimum of ten shift times per week, inclusive of four on weekends
- Ability to pass Background Check
Nice To Haves
- Car wash or retail experience in a busy, fast-paced environment
- High school diploma or equivalent
- Any related vocational training or certifications
Responsibilities
- Maintain excellent attendance, punctuality, and availability to work a wide variety of days/shifts
- Cheerfully greet Guests, suggest and help them select products, and provide assistance throughout their visit to ensure the perfect Guest experience
- Assist all Guests at kiosks when needed; enroll and maintain monthly membership data
- Load and guide all vehicles through the car wash safely and efficiently; strictly enforce all vehicle restrictions for entering car wash and utilizing vacuums
- Clean interior and exterior of car wash area, retail stores, bathrooms, and all parking lot areas
- Work with a sense of urgency to get tasks done safely, quickly, and with good quality; promptly report any issues or incidents of concern
- Identify opportunities for improvements, identify potential areas of risk, and share information with key stakeholders to maximize results throughout PTE
- Use all company resources efficiently to promote maximum financial results for PTE; maintain PTE equipment and assets to maximize return on investment
- Establish and maintain effective business relationships and with all employees, customers, vendors, business partners, government/regulatory entities, and communities in which we operate
- Strictly follow workplace safety measures; safeguard the welfare of all employees, guests, visitors, and business partners at all times; promptly report workplace risks, incidents, injuries, and near misses
- Maintain strict confidentiality regarding all sensitive and proprietary business information and safeguard PTE assets at all times
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
