Assistant Manager - University
About The Position
At Mr. Magic Car Wash, we don’t just wash cars; we create memorable experiences. As a Car Wash Associate, you’ll play a key role in both helping customers select the right wash package or membership and guiding them through their entire visit from start to finish. You’ll introduce guests to the benefits of our Unlimited Wash Club, promote membership options, and send them through the wash tunnel with a smile on their face. But your role doesn’t stop there. You’ll also ensure that every customer feels taken care of during their visit, that the site is clean and welcoming, and that our high standards of service are consistently met.
Requirements
- 1+ years of experience in retail, customer service, or membership sales preferred.
- Strong communication and customer service skills, with the ability to de-escalate when needed.
- Ability to multitask and stay professional in a fast-paced environment.
- Flexible availability, including evenings and weekends.
- Valid State ID
- Reliable transportation
Nice To Haves
- Customer champion: thrives on welcoming guests, explaining wash packages, and recommending the right membership, always aiming for outstanding service and sales success.
- Detailed: keeps vehicles spotless and the site tidy, understanding that careful handling and attention to detail are key.
- Team collaborator: lives our values of integrity, respect, accountability and teamwork, pitching in wherever needed to help the crew succeed.
- Safety steward: follows protocols diligently and loads vehicles with care, ensuring a smooth, secure wash experience every time.
- Energetic multitasker: juggles customer interactions, sales and site upkeep with ease in a fast-paced environment.
- Flexible and reliable: available for evenings and weekends with dependable transportation.
- Growth seeker: eager to learn, excel and grow with a company that values people and community.
Responsibilities
- Sell and promote Unlimited Wash Club memberships, consistently meeting or exceeding sales goals.
- Educate customers on wash packages and recommend the best fit for their needs.
- Guide customers through the entire wash process, from greeting to exit, ensuring a seamless and positive experience.
- Provide excellent service before, during, and after the wash to maximize customer satisfaction.
- Accurately process transactions at the point of sale.
- Safely load vehicles onto the conveyor and support operational flow in the tunnel.
- Maintain site cleanliness and appearance, including stocking towels and ensuring a professional, welcoming environment.
- Follow all safety protocols and guidelines to protect customers and teammates.
- Work closely with your team to keep operations running smoothly.
- Maintain a professional appearance and attitude in line with company values.
- Take on other tasks as assigned by site leadership.
- Physically able to stand, bend, walk, and lift at least 20lbs throughout your shift.
Benefits
- Competitive Pay: $15-$17/hr + Commission
- Comprehensive Benefits (Full-Time): Medical, Dental, Vision, Accident, Hospital, Life, 401(k) with Company Match
- Comprehensive Benefits (Part-Time): Accident, Hospital, Life, 401(k) with Company Match
- Free Employee Wash Benefit
- Employee recognition programs
- Career Growth: Join a fast-growing company with advancement opportunities
- Supportive Culture: Work with a leadership team that values your input and empowers you to succeed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
