Car Sales Representative

Las Vegas•Las Vegas, NV

42d•$75,000 - $175,000•Onsite

About The Position

Friendly Ford - Las Vegas is a reputable automotive dealership specializing in new and used vehicle sales. Since our establishment, we have been committed to providing our customers with exceptional service and high-quality vehicles. Our team is passionate about our brand and dedicated to maintaining a positive and professional work environment. Join us and be part of a successful organization that values customer satisfaction and employee growth. Friendly Ford - Las Vegas is seeking a highly motivated and results-driven individual to join our team as a Sales professional. As a Salesperson at Friendly Ford, you will have the exciting opportunity to be part of a leading automotive dealership in Las Vegas, Nevada. We are dedicated to providing exceptional customer service and delivering top-notch vehicles to our clients.

Requirements

High school diploma or one to three months related experience and/or training; or equivalent combination of education and experience.
Two years of sales experience required.
Must be physically capable of showing customers around the dealership and entering and exiting and driving vehicles.
Ability to walk and stand for long periods.
State of Nevada Sales License
State of Nevada Driver's License required.

Responsibilities

Satisfies the transportation needs of vehicle purchasers.
Sells/leases and delivers a minimum of 10 units per month.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects.
Follows dealership procedure to obtain proper identification from customer prior to test drive.
Utilizes dealership sales control and follow-up system.
Exhibits a high level of commitment to customer satisfaction.
Knows and understands the current federal, state, and local laws which govern retail automobile sales. Also maintains current knowledge regarding Ford standards along with Friendly Fords dealership expectations.
Maintains customer satisfaction scores that are at group average or above on a monthly basis.
Maintains high levels of customer service that are consistent with Friendly Ford standards.
Establishes and achieves annual and monthly objectives for unit sales, gross profits and customer satisfaction.
Attending product and sales training courses as requested by sales manager.
Keeps updated of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Prepares sold vehicles for customer delivery prior to customer arrival.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Maintains professional appearance.