Car Rental Agent
About The Position
Haselwood Auto Group's Rental Department is hiring! Our Rental Agents are experts in guest service and handle customers needing rentals while their vehicles are being serviced. Rental Agents work varying 10-hour shifts between the hours of 7:30 a.m. - 7:00 p.m. Monday through Friday and Saturday 8:00 a.m. - 4:00 p.m. These positions work inside and outside and in inclement weather. Rental Agents provide professional, friendly service to rental service customers. They provide information, guidance and make vehicle reservations from internal and external customers. They handle all appropriate paperwork, ensure quick, accurate payment transactions, facilitate vehicle inspections, and get the customer on their way with a smile. This position offers excellent growth and training opportunities! Flexible schedules available! We offer a competitive salary and benefit package. Incumbents will be required to successfully complete a background check, drug screen, and driving records check. Do you have a passion for customer service and are looking for an entry level position? We want to speak to you today! Previous dealership experience a plus! We also provide extensive on-site training. This position is entry level with unlimited growth opportunity! Our company believes in creating remarkable experiences for each other and our communities, with integrity, respect and loyalty.
Requirements
- High School graduation or equivalent
- 1 year of customer service experience.
- Intermediate Computer Skills
- Valid, unrestricted driver’s license for more than 3 years.
- Excellent attention to detail and communication skills
Nice To Haves
- Previous dealership experience a plus!
Responsibilities
- Responds to inquiries from customers about the availability and cost of vehicles as well as takes reservations from service departments and external customers.
- Explains the conditions of rental contract and completes all required paperwork with customer.
- Ensures the customer has proof of insurance and valid drivers license.
- Takes customer to the vehicle to identify the existing irregularities and scratches and shows customer the special features of the vehicle.
- Checks mileage, fuel level and performs damage inspection when vehicles return.
- Take customer payment or ensure there is a P.O. for service department rental.
- Notifies Rental Manager of any servicing the rental vehicles may require, such as oil changes, tires, cleaning, and general maintenance.
- Assists the Rental manager in the claims process of damaged Rental vehicles.
- Assists with conducting daily inventory of the Rental vehicles.
- Requires Driving a motor vehicle and is a Safety Sensitive position.
- Ensures complete customer satisfaction!
Benefits
- Competitive base pay $20 - $25 per hour, depending on experience and qualifications.
- Weekly pay
- 401K with employer match up to 50% of 5%
- Medical, Dental, Life & Vision Insurance starting first of the month after hire!
- Paid vacation after 90 days of employment
- Holiday Pay
- Sick Leave that is accrued at the rate of 1 hour per 40 hours worked
- Employee Wellness Program
- Employee Assistance Program for all employees
- Employee Vehicle Purchase Program
- Employee Referral Program
- Employee Parts & Service Discount Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
