Car Detail Team Lead

Clutch Technologies Inc. • Mississauga, ON

15h • CA$25 - CA$27 • Onsite

About The Position

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience. Named multiple years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. We are seeking a detail-oriented and organized Team Lead, Car Detail to oversee the final stage of our vehicle production process, also known as the Vehicle Quality Readiness (VQR) Department. In this role, you will lead daily last-mile operations, manage the movement of completed vehicles from the assembly line to staging areas, and ensure vehicles are properly prepared for delivery to our clients while supporting team performance and operational efficiency.

Requirements

• Strong organizational skills, attention to detail, and ability to lead in a fast-paced environment
• Previous experience in vehicle detailing, inspection, quality control, automotive production, or logistics
• Demonstrated leadership, coaching, or team coordination experience
• Excellent communication, problem-solving, and teamwork skills
• Minimum G2 License with a clean driver’s record
• Ability to commit to a full-time schedule of 40 hours per week, including overtime based on business needs

Nice To Haves

• Post-secondary education preferred
• Previous experience leading teams in automotive production, detailing, or logistics environments
• Familiarity with quality control processes and vehicle inspections
• Experience driving process improvements or operational efficiencies

Responsibilities

• Lead and coordinate the movement of vehicles within the production facility, ensuring efficient flow from assembly to staging
• Oversee final inspections and confirm vehicles are properly prepped for shipment, including any necessary adjustments, detailing, or cleaning
• Provide day-to-day guidance, support, and task prioritization for VQR Associates
• Monitor quality standards and resolve or escalate production or delivery issues as needed
• Collaborate with production, detailing, and shipping teams to meet delivery schedules and customer deadlines
• Support continuous improvement initiatives to enhance workflow, safety, and efficiency
• Provide clear, professional updates to team members and management
• Identify, troubleshoot, and escalate operational or quality issues
• Ensure every vehicle meets Clutch’s delivery-ready quality standards
• Balance hands-on operational work with coaching and team support

Benefits

• Competitive compensation
• Above-market health & dental benefits
• Comprehensive healthcare, dental, vision, prescription, life insurance, and dependent coverage starting from day one

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree