Capital Markets Middle Office Manager - OTC Derivatives Collateral

Wells Fargo•Charlotte, NC

11h•Hybrid

About The Position

Wells Fargo is seeking a Capital Markets Middle Office Manager to lead OTC Derivatives Collateral Management activities within Corporate Investment Banking Operations. The Collateral Management team supports collateralization for derivatives, repurchase agreements (repo), forward transactions, TBA Agency MBS, and foreign exchange (FX) products. The team operates globally, has a significant presence in Charlotte, and supports approximately 50,000 clients across multiple business lines, products, and legal entities. The role manages and develops a global team responsible for daily derivative collateral management, including margin calls, collateral settlement, exposure management, and dispute resolution. It oversees trade position comparisons, exposure validation, margin call processing, escalations, operational performance, controls, and risk. The manager works with internal partners, clients, counterparties, and project, technology, and business teams to resolve issues and improve systems, processes, and operational efficiency. The position also supports leadership and client reporting and develops team capabilities through coaching, cross-training, knowledge sharing, and performance management. The position follows a hybrid schedule and requires on-site work at the stated Charlotte location. Additional hours may be required. It is not eligible for visa sponsorship and is subject to FINRA background screening and ongoing regulatory requirements.

Requirements

5+ years of Capital Markets industry experience, or equivalent demonstrated through work experience, training, military experience, or education.
2+ years of leadership experience.
Ability to work a hybrid schedule and on-site at the stated location.
Ability to work additional hours as needed.
Successful completion and clearance of the required FINRA background check and ongoing regulatory requirements.

Nice To Haves

5+ years of experience in capital markets, collateral management, derivatives operations, institutional operations, or a related financial services environment.
Previous leadership, people management, or team oversight experience within collateral, derivatives, or capital markets operations.
Strong knowledge of collateral management, margin processes, and the derivative trade lifecycle.
Knowledge of securities, derivatives, repurchase agreements, and other capital markets products.
Experience interpreting ISDA Master Agreements, Credit Support Annexes (CSA), MSFTA, and GMRA documentation.
Understanding of derivative products, including interest rate swaps, swaptions, floors, caps, commodities, cross-currency products, FX, and equities.
Experience managing complex operational issues, risk, controls, and escalations.
Strong client service, communication, and stakeholder management skills across business functions and leadership levels.
Strong analytical, organizational, prioritization, and problem-solving skills.
Experience with collateral and trading platforms such as Lombard Risk Colline, Calypso, Imagine/Mercury, Opics, Endur, CDBO, or similar platforms.
Experience with Tableau, SQL, and data reporting tools.
FINRA Series 7 license.

Responsibilities

Manage and develop a global team responsible for daily Derivative Collateral Management activities, including margin calls, collateral settlement, exposure management, and dispute resolution.
Oversee comparison and analysis of trade positions with external counterparties to identify and resolve margin call disputes and exposure discrepancies.
Provide oversight of trade decompositions and mark-to-market exposure validation across derivative portfolios.
Oversee the review, processing, and resolution of collateral margin calls and counterparty demands.
Manage complex issues and escalations, partnering with Front Office, Middle Office, Documentation, Legal, Credit, and other stakeholders to drive timely resolution.
Monitor operational performance, service delivery, controls, and risk, ensuring issues are identified, escalated, and remediated appropriately.
Build and maintain relationships with internal partners, clients, and counterparties while supporting effective communication and issue resolution.
Drive improvements to processes, controls, procedures, and operational efficiency within Collateral Management.
Partner with project, technology, and business teams on system enhancements, process improvements, requirements development, and user acceptance testing.
Support reporting and analysis for leadership, clients, and internal partners, including operational trends, risks, and key performance indicators.
Develop team capabilities through coaching, cross-training, knowledge sharing, and ongoing performance management.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues and make sound risk decisions.