Capacity Strategy & Operations Lead

Baseten • San Francisco, CA

4d • $200,000 - $240,000

About The Position

As a Capacity Strategy & Operations Lead, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams.
This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast.
You are a strong fit if you have operated at the intersection of strategy and execution before, someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk.

Requirements

• 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role
• Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities
• Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch
• Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership
• High ownership mindset: you identify what is broken, build the fix, and follow through until it is working
• Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist

Nice To Haves

• Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem
• Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch
• Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts

Responsibilities

• Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings
• Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines
• Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making
• Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early
• Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored
• Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos
• Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure
• Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability

Benefits

• Competitive compensation, including meaningful equity.
• 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
• Paid parental leave
• Fertility and family-building stipend through Carrot
• Company-facilitated 401(k)
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed