Capacity Planning Systems Programmer - Mainframe

Worldpay • Cincinnati, OH

19h • Hybrid

About The Position

This position is for a Capacity Planning Systems Programmer – Mainframe to join the Mainframe Capacity team at Worldpay, a major name in payments. The role is hybrid, requiring 3 days per week in either the Cincinnati, OH or Atlanta, GA office, and is not eligible for remote work. The successful candidate will be responsible for ensuring capacity issues are escalated, providing daily and 24x7 on-call support for data collection processes, and participating in technical projects. The role involves troubleshooting report job issues, communicating effectively with various audiences, and providing excellent customer service.

Requirements

• 9 to 12 years of experience in Mainframe Capacity Planner
• IntelliMagic Vision for z/OS – Advanced analysis and visualization of SMF and RMF data.
• Identification of MSU, CPU, I/O, and storage capacity drivers.
• IBM SMF (System Management Facilities) – Primary source for workload, CPU/MSU, memory, I/O, and subsystem usage data.
• IBM CP3000 – CPU capacity planning and modeling for workload growth and hardware scenarios.
• Capacity on Demand (CoD) and active management of Rolling 4-Hour Average (R4HA) and MSU caps to control software licensing costs.
• Willing to work in daily support for data collection process and 24x7 on-call support for data collection process approximately once every 6 weeks

Nice To Haves

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of Worldpay’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate Worldpay organization

Responsibilities

• Ensures issues including large tuning opportunities and capital needs for capacity increases are escalated appropriately to management.
• Provides daily support for data collection process.
• 24x7 on-call support of data collection process
• Performs work as a project team member for technical or operational projects.
• Ability to react quickly and appropriately to operational exceptions such as needed reports
• Performs troubleshooting, diagnoses and repair of report job issues
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
• Meets commitments and provides excellent customer service at all times with internal and external clients.
• Provides detailed status reports (written and/or verbal) of tasks and difficulties encountered enabling managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees