Capacity Planner (Extended Coverage)

Roehl Transport•Marshfield, WI

2d•Onsite

About The Position

As a Planner on our Refrigerated Customer Service team, you ensure our markets have an optimal balance of available drivers and loads. You assign highly productive freight to drivers, minimize unpaid miles, and ensure on-time delivery in your plan manager role. Daily, you collaborate with our customer service team to ensure we have the right mix of freight for each day and that appointments are scheduled. Additionally, you work with our Fleet Managers to ensure drivers stay productive while providing service to our customers. In this role, you put together a giant puzzle each day. You think several steps down the road to ensure that our drivers stay productive and our customers receive service. You work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust.

Requirements

Effective & timely communication with a diverse audience
Creative problem-solving
Strategic thinking
Collaboration
Strong desire to develop and learn new skills

Responsibilities

Ensure markets have an optimal balance of available drivers and loads.
Assign highly productive freight to drivers.
Minimize unpaid miles.
Ensure on-time delivery.
Collaborate with the customer service team to ensure the right mix of freight for each day and that appointments are scheduled.
Work with Fleet Managers to ensure drivers stay productive while providing service to customers.
Develop business, find creative solutions and build strong relationships established on trust.