Capacity Building Manager

AMPT: Advancing Nonprofits•Chicago, IL

1d•$60,000 - $70,000•Hybrid

About The Position

AMPT: Advancing Nonprofits is an intermediary organization that provides capacity-building support to small nonprofits on Chicago’s West and South sides to strengthen organizational health and support long-term sustainability. AMPT’s work is grounded in a commitment to advancing racial equity, with a focus on supporting Black and Latine leaders and organizations working to build power, strengthen communities of color, and improve community well-being. Through this work, AMPT also seeks to help transform philanthropy by addressing systemic racial inequities and modeling anti-racist systems, practices, and processes. We are a small, nimble team with a strong sense of mission and a deep commitment to building internal systems that reflect our values. We move quickly, hold ourselves to high standards, and believe that strong operational infrastructure is a form of organizational integrity, not just administration. The Capacity Building Manager works closely with the Senior Manager, Programs to design, deliver, and continuously improve AMPT programming. The role exists to serve nonprofit leaders who are seeking capacity-building support to strengthen the sustainability of their organizations. Its work is concentrated in three program areas: Cohorts, AUYO [AMPT Up Your Organization], and AMPT Connect. The Capacity Building Manager leads curriculum design and iteration, facilitates learning sessions as lead or co-lead, and manages each cohort from application through off-boarding. They contribute to shared team decisions about curriculum and facilitation across AMPT’s program offerings, based on the priorities and needs of participating organizations. This role is ideal for someone who is flexible and nimble within a start-up environment, exercises creativity and “out of the box” thinking on programming issues, leads collaboratively, brings a customer service disposition, and finds joy in delivering high-quality learning experiences.

Requirements

5+ years of demonstrated experience in programming, operations, or nonprofit organizations.
Demonstrated commitment to AMPT’s mission and to social, economic, and racial justice.
Demonstrated experience in nonprofit relationship building and management.
Demonstrated experience designing, iterating, and facilitating curriculum or adult learning experiences, both virtually and in person.
Ability to take initiative, work independently, meet deadlines, and handle multiple projects in a rapidly changing start-up environment, including interruptions and adjustments to priorities.
Excellent written, verbal, and interpersonal communication skills, with the ability to make effective oral presentations to large and small groups in a culturally competent manner.
Exceptional interpersonal skills that demonstrate the ability to build innovative, creative, and strong relationships with individuals and groups from diverse cultural, ethnic, and geographic backgrounds.
Ability to maintain composure, professionalism, flexibility, and enthusiasm when working with a diversity of experiences, perspectives, and personalities.
Ability to apply creativity and flexibility; strong problem solving, quantitative, and analytical abilities.
Cultural competence, a commitment to advancing equity, and the practice of anti-racism.
Emotional intelligence and diplomacy.
Time management: skillfully planning, prioritizing, and allocating time to efficiently achieve goals and tasks.
Strong relationship development and management, so that relationships with staff, partners, and vendors persist when exposed to tension.
Skilled workshop facilitation that engages participants virtually and in person.
Curriculum design: translating capacity-building content into practical learning experiences that respond to the needs of participating organizations.
Accountability, transparency, and candor: a willingness to say and hear no, to take feedback productively, and to engage productive conflict.
Strategy, influence, and negotiation as advisor, pusher, and strategic risk-taker.
End-user design and project management, ensuring projects are designed and managed with the end user and end goal in mind.

Nice To Haves

Excellent Apple OS and application skills, including Office 365, Google Suite, Asana, and Zoom.

Responsibilities

Design and iterate cohort curriculum that responds to the priorities and needs of participating organizations.
Facilitate cohort sessions as lead or co-lead, virtually and in person.
Manage each cohort end to end, including the application process, applicant review, onboarding, session delivery, and off-boarding.
Work with the program team to determine curriculum and facilitation approach for AUYO, and facilitate or co-facilitate sessions.
Work with the program team to determine curriculum and facilitation approach for AMPT Connect, and facilitate or co-facilitate sessions.
Build and maintain relationships with nonprofit leaders, consultants, and other partners.
Coordinate session planning with facilitators, including agendas, presentation slide decks, facilitation guides, and feedback.
Support the set-up and break-down of sessions when AMPT programs are held in person at the AMPT office.
Support program communications by providing language and feedback on flyers, infographics, and session recaps.
Administer end-of-session and end-of-cohort surveys, and use the results to iterate and innovate for the improvement of the participant experience.
Decide on program timelines and cohort applicant selection, seeking input from the Senior Manager, Programs and the broader program team before finalizing.
Complete other duties and special projects as assigned.

Benefits

Flexible work schedule.
Group medical (PPO or HMO) for the employee, with 90% coverage for the individual employee, and coverage available for dependents.
Group dental available for employees and dependents.
Vision coverage for the employee.
Group life insurance and long-term and short-term disability insurance for the employee, 100% covered by AMPT.
Access to a 401(k) retirement plan after three months, with a 4% employer match.
$1,000 annual professional development budget.
Unlimited PTO.
Paid parental leave.
Two all-staff paid wellness weeks where the office is closed.