Capa General Manager

Four Seasons Hotels and Resorts•Orlando, FL

2d•Onsite

About The Position

Four Seasons is a company dedicated to creating exceptional experiences for guests, residents, and partners through a commitment to luxury and genuine heart, fostering a world-class employee experience and company culture based on the Golden Rule. Four Seasons Resort Orlando at Walt Disney World Resort is the leading luxury resort in Central Florida, an AAA Five Diamond property known for its intuitive service and personalized guest experiences. The resort seeks positive and passionate talent who embrace the Golden Rule and are empowered to do what is right, encouraging personal and professional growth. This opportunity is for a Capa General Manager to support Capa, the Spanish-influenced rooftop steakhouse and bar. The role requires an individual with 2 years of experience in Food & Beverage, preferably in fine dining, who can maintain and control a high level of guest service by ensuring consistent and thoughtful service from the staff.

Requirements

2 years’ experience working in Food & Beverage
A sincere willingness to provide service to residents, guests, and peers.
Good organizational skills, with the ability to work independently.
Ability to function well under pressure, set priorities and adjust to changing conditions.
High work ethic, with a sense of responsibility for the role filled within our team.
A successful candidate will have a flexible schedule, ability to work weekends and holidays.
Must be fluent in English
Possess legal work authorization in the United States.

Nice To Haves

preferably in fine dining

Responsibilities

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Resort’s Fine Dining Restaurant, Capa, to ensure that established cultural and core standards are met, daily activities and planning for outlet operation
Ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.