Canyon Services Representative (36371)

Agua Caliente Casinos•Palm Springs, CA

7d•Onsite

About The Position

The Agua Caliente Band of Cahuilla Indians is a federally recognized Indian Tribe located in Palm Springs, California, with 32,000 acres of reservation lands that spread across Palm Springs, Cathedral City, Rancho Mirage, and into the Santa Rosa and San Jacinto mountains. The Tribe currently owns and operates two 18-hole championship golf courses, 3 casinos located in Cathedral City, Rancho Mirage, and downtown Palm Springs, two world class spas, and a fuel station. The Canyon Services Representative will perform guest services for Indian Canyons, Tahquitz Canyon and the Visitor Center.

Requirements

Minimum of High School Diploma, or GED.
One year experience in retail, customer service, or related field.
Must possess exceptional people skills, excellent customer skills, telephone skills, and the ability to deal with multiple guest personalities.
Ability to use 10 key calculator, cash register and minimal computer skills.
Must be able to sit, stand for up to 8 hour shift, walk, reach, talk, and hear.
Must be physically fit to be able to lift 30 lb. and work in temperatures of 90 degrees F. or higher.

Responsibilities

Handles front reception; greets incoming visitors, answers all incoming phone calls, and provides information regarding Indian, Tahquitz Canyons and ACBCI related businesses.
Monitor the vehicle entrance into canyons and perform other customer service functions such as the collection of admissions, selling of merchandise, and responding to guest inquiries.
Offers information and/or coupons on the various business entities of the Agua Caliente Band of Cahuilla Indians.
Sells discount tickets to the Indian Canyons.
Makes reservations for the Tahquitz Canyon interpretive hikes.
Keeps Visitor Center stocked with brochures and coupons.
Assist in daily clean-up of the Visitor Center.
Provides snack bar/food service. (Trading Post location only.)
Performs other administrative duties as required.