Cannabis Sales Associate

Holistic Health Group • Middleborough, MA

10d • Onsite

About The Position

Holistic Health Group (HHG) is a vertically integrated medical and adult use Cannabis company built to produce high quality cannabis with an efficient and skilled workforce. The company is about to commence operations at its headquarters in Middleborough, MA, with future operations planned in other towns throughout the State.
HHG is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
HHG aims to provide a healthy, welcoming, and enjoyable workplace for all employees. Ideal employment candidates for HHG are self-starters who take pride in their work and are looking for an opportunity to advance their career in the industry.
Holistic Health Group Budtender will be friendly and will help our customers understand, select, and purchase our full offering of cannabis products, including flower, concentrates, edibles and topicals. The budtender will not only be extremely knowledgeable regarding the efficacy, effects, aroma, and taste of our store products, but will also a friendly, engaging, and compassionate individual. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.

Requirements

• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Must meet age requirement as outlined by state cannabis agency. (21)
• Able to pass all background checks as required by state cannabis agency.
• Able to accommodate scheduling that may include varied shifts, weekends, and holidays.
• Maintain regular and punctual attendance.
• Close attention to detail
• Excellent time management skills
• Must be able to communicate effectively with customers/caregivers and team members.

Nice To Haves

• High school diploma/GED preferred.
• 1-3 years' experience working in a cannabis retail setting preferred
• Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.

Responsibilities

• Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Cannabis products offered
• Ensures customer questions or concerns are resolved quickly and completely.
• Communicates any requests or unresolved concerns to management immediately.
• Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
• Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity.
• Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.
• Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
• Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis".
• Performs other duties as assigned by the Manager and/or Store Lead.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED