Cannabis Budtender - Full Time

Bud's Goods + Provisions•Lexington, MA

8d•Onsite

About The Position

Bud's Goods & Provisions is seeking a full-time Cannabis Budtender, also referred to as a Sales Associate. This role is crucial in ensuring every guest has a comfortable and positive experience. The Budtender will be responsible for greeting guests, checking them in, and accurately processing transactions through the POS system. A key aspect of the role is developing and maintaining an advanced understanding of all products to provide tailored recommendations for cannabis and cannabis-infused products. The ideal candidate will actively listen to guests, educate them on product varieties, and maintain a clean, safe, and well-merchandised store environment. This position also involves assisting with inventory management, including receiving, labeling, packaging, and restocking.

Requirements

All candidates MUST be age 21 or over and successfully complete a background check.
Effective in delivering a truly distinctive and hospitable guest experience.
A profound understanding of the required procedures to ensure that Bud's Goods & Provisions remains in compliance with all local, Department of Health and Cannabis Control Commission regulations.
An enthusiastic self-starter who can prioritize tasks, assist others and achieve maximum efficiency.
Skilled in Microsoft Office applications and moderately tech-savvy-to troubleshoot minor issues.
Proficient cash handling, math skills and attention to detail.
Customer-oriented with outstanding interpersonal and communication skills.
Strong community awareness with the ability to connect with a diverse population.
Behavior management skills including the ability to remain effective and levelheaded under pressure.
At least 2 years of experience in a retail or hospitality setting.
Ability to stand for long hours, up to a 10-hour shift.
Ability to work outside in various weather conditions as needed.

Nice To Haves

A passion for, and deep understanding of, cannabis and being a part of a bigger picture to help and care for people.
Multilingual a Plus.
Having an advanced expressive knowledge of cannabis and cannabis products and all the different consumption methods and storage requirements of all products on the menu.

Responsibilities

Ensure each guest feels comfortable by greeting and checking them in a timely manner and accurately performing transactions through the POS system.
Maintain an advanced understanding of all products to dispense cannabis and cannabis products that are tailored to each individual guest.
Take time to educate guests on the varieties of cannabis and cannabis-infused products.
Actively listen to each guest to provide the highest possible level of service.
Maintain a clean, safe, and well merchandised store environment.
Assist as needed in inventory receiving, management, labeling, packaging, and re-stocking.
Dispense cannabis and cannabis products following strict guidelines to remain in compliance with Cannabis Control Commission regulations at all times.
Become well-versed in Metrc and in using a point of sale (POS) to complete transactions.
Accurately making change for guests and following money handling protocols to manage a cash till and POS station.
Providing upbeat, engaging and efficient assistance to guests on the sales floor to maintain the flow of guests while providing optimal guest service.
Keeping the sales floor clean and organized.
Assisting with the opening and closing procedures.
Awareness of and communication about inventory levels and ensuring consistent availability to guests.
Performing additional tasks as directed by the Retail Management team.
Work successfully and efficiently in a fast-paced environment.
Mindful of guest flow and communicate any issues to Retail Management.
Safety awareness at all times.