Full-Time Cannabis Advisor - McKnight

Verano•Ross Township, PA

4d•Onsite

About The Position

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. This is a full-time position requiring open availability for any shifts, including weekends and holidays. The role involves educating customers and patients on cannabis products for wellness, maintaining a clean and organized store, processing transactions, and ensuring compliance with all relevant laws and regulations.

Requirements

High School Diploma or equivalent.
1-2 years of retail or hospitality experience.
Must be 21 years of age.
Comply with all local, state, and company regulations.
Required to undergo a criminal background check and appropriate state badging.
Desire to learn about cannabinoids, terpenes and product application/consumption methods.
Ability to use office equipment (computers and printers) and their included software (Word, Excel, email, etc.).
Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

Provide exceptional individualized customer service and educational consulting.
Greet customers and patients with a positive attitude.
Act as an advocate for cannabis customer care.
Educate customers and patients on cannabis and its use as a wellness product.
Build rapport with regular patients/customers to promote repeat business.
Work effectively with others in a fast-paced, dynamic retail environment.
Provide information on types, methods, and efficacy of various cannabis products (without providing medical advice).
Engage in continued, on-going cannabis education and training.
Provide support to managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation/store front.
Ensure accuracy of online orders before pick-up.
Understand and apply detailed compliance regulations as required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete transactions at the POS and ensure the state monitored inventory system accurately updates product availability.
Perform other duties as assigned.