Pharmacy Technician (Cannabis) - Norfolk (FT)

Verano•Norfolk, VA

5d•Onsite

About The Position

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. This role involves helping customers and patients navigate through cannabis products, educating them on their potential use as a wellness product, and building rapport to encourage repeat business. The advisor will also be responsible for accurately completing transactions at the POS, updating the state-monitored inventory system, and ensuring compliance with all local and state regulations.

Requirements

High School Diploma or equivalent.
1-2 years of retail or hospitality experience.
Must be 21 years of age and comply with all local, state, and company regulations.
Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
Required to obtain appropriate state badging (Medical Dispensary Badge)
Desire to learn about cannabinoids, terpenes and product application/consumption methods.
Ability to use office equipment (computers and printers) and their included software i.e., Word, Excel, email, etc.
Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

Possess a positive attitude while greeting customers and patients.
Be an advocate of cannabis customer care.
Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
Build rapport with regular patients/customers to promote repeat business.
Work well with others in a fast-paced, dynamic retail environment.
Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
Be open to continued, on-going cannabis education and training.
Provide support to managers and other Cannabis Advisors as needed.
Maintain a clean, organize, and sanitize workstation/store front.
Ensure accuracy of online orders before pick-up.
Understand and apply detailed compliance regulations as required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
Responsible for other duties as assigned.