Full-Time Cannabis Advisor - Meriden

Verano•Meriden, CT

1d•Onsite

About The Position

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. This is a full-time position requiring open availability, including weekends and holidays. The role involves educating customers and patients on cannabis products for wellness, building customer rapport, and working in a fast-paced retail environment. Advisors must stay updated on product information and comply with all state and local regulations.

Requirements

High School Diploma or equivalent.
1-2 years of retail or hospitality experience.
Must be 21 years of age.
Comply with all local, state, and company regulations.
Undergo a criminal background check and obtain appropriate state badging.
Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
Ability to use office equipment (computers and printers) and their included software (Word, Excel, email, etc.).
Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

Provide exceptional individualized customer service and educational consulting.
Greet customers and patients with a positive attitude.
Act as an advocate for cannabis customer care.
Educate customers and patients on cannabis and its potential wellness applications.
Build rapport with regular patients/customers to promote repeat business.
Work effectively with colleagues in a fast-paced, dynamic retail environment.
Provide information on types, methods, and efficacy of various cannabis products (without providing medical advice).
Engage in continued, on-going cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Maintain a clean, organized, and sanitized workstation/storefront.
Ensure accuracy of online orders before pick-up.
Understand and apply detailed compliance regulations as required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Complete transactions at the POS and ensure accurate updates to the state-monitored inventory system (METRC, BioTrack, etc.).
Perform other duties as assigned.