Candidate & Member Relations Intern

CAIA Association•Amherst, MA

4h•$18 - $18•Hybrid

About The Position

This position offers the opportunity to gain professional experience in Customer Lifecycle Management, encompassing direct engagement with the global community and data-driven projects. As an intern, you will be a full member of the Candidate & Member Relations (CMR) team, participating in meetings and collaborative activities. The internship is designed for learning new tools, so prior proficiency is not required, but inquisitiveness, comfort with data, and eagerness to learn are beneficial. You will experience a fast-paced, innovation-driven environment, working on daily projects and larger communication campaigns that support the association’s key goals and objectives. The CMR team supports individuals pursuing the CAIA Charter and engages with CAIA Members worldwide, responding to inquiries, supporting initiatives, and ensuring a high-quality experience aligned with CAIA’s mission and values.

Requirements

Student interested in gaining hands-on work experience in fast-paced global organization
An entry level proficiency in Excel
Interest in (Digital) Marketing / Communications/ Data Analytics
Maximum 20 hours per week
Ability to work well independently as well as collaboratively
Candidates must be legally authorized to work in the United States

Nice To Haves

Excellent attention to detail, and highly organized
Ability to consistently follow up using existing procedure and processes
Interest in marketing and communications
Familiar with digital marketing and digital marketing campaigns
A strong interest in data
Able to prioritize and multitask effectively
Customer-focused mindset
A positive attitude and sense of humor are appreciated
Previous experience a plus
Analytical, problem-solving skills, written and verbal communication skill
Exposure to databases, particularly customer relationship management software a plus
Experience working/studying abroad and/or multilingual a plus

Responsibilities

Review LinkedIn profiles of CAIA lapsed Members to identify policy violations
Create and update marketing metrics reports, and where needed create a slide deck that ‘tells the story’
When needed, build sound and resonating presentations for a global audience
Support the team with various CAIA Association’s global community related content and communication projects
Co-Manage the content calendar to drive goals and objectives
Participate in meetings and collaborative activities