Cancer Center Patient Navigator

Beth Israel Lahey Health

2d • $39 - $101 • Onsite

About The Position

The Cancer Center Patient Navigator's primary function is to serve as the primary contact for patients, and referring physician’s, waiting to establish ambulatory oncology care at BIDMC licensed cancer centers, or those who are diagnosed at BIDMC and are in a period of transition to other BILH Cancer Center sites. The navigator provides personalized support to ensure safe, effective, patient-centered, efficient, timely, and equitable cancer service at BIDMC. The Nurse Navigator also provides education to patients and staff about the diagnosis and treatment modalities. Training, evaluation and competencies for this role are overseen by a Nurse Leader of the service line; reporting is to the Vice President, Cancer Services.

Requirements

• Bachelor's degree required.
• License Registered Nurse required.
• American Heart Association – Basic Life support Certificate required
• 3-5 years related work experience required in clinical medical-surgical.
• Strong analytic skills with quality and data analysis.
• Excellent interpersonal skills. Ability to work with a variety of personalities and disciplines.
• Experience with interdisciplinary health care approach.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

• OCN, Patient Navigator, Nurse Navigator or equivalent certification preferred.

Responsibilities

• Initiates communication with patients upon learning they have a positive finding.
• Guides patients through the health care system.
• Assists patients in connecting with community and social support services.
• Serves as a liaison between patient, PCP, surgeon, medical oncologist or medical specialist, and other providers.
• Facilitates interaction and communication with health care staff and providers.
• Provides health education to individuals and groups.
• Develops and maintains a learning library for patients that include language specific materials.
• Identifies personnel in departments involved with their care (i.e., physicians, nurses, radiology, social services, radiation oncology & hematology/oncology, etc.) and develop relationships with them.
• Assists/directs patients with any questions/ concerns regarding payment of services.
• Assists with arranging for patient transportation where needed.
• Builds relationships with other patient navigators.
• Tracks interventions and outcomes.
• Participates in medication reconciliation, especially during transitions of care.

Benefits

• The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level