Campus Visit and Events Coordinator

Baldwin Wallace University • Berea, OH

6d • Onsite

About The Position

This full-time, exempt position reports to the Associate Vice President of Enrollment Services. The Campus Visit and Events Coordinator directs and executes the strategic administration of the campus visit experience for all prospective undergraduate, graduate, adult, and transfer students. This role manages Welcome Center front-of-house operations, leads the student ambassador program, and customizes individual and group visit itineraries. The coordinator serves as a key collaborator with university faculty and leadership to maximize conversion and enrollment goals through high-impact campus experiences aligned with the institution's private, comprehensive mission.

Requirements

• A Bachelor’s degree required.
• Proficiency with technology systems and ability to learn new software.
• High energy, positive and flexible demeanor.
• Excellent public speaking, interpersonal communication, analytical, and organizational skills.
• Strong time management and project management capabilities, with the ability to lead teams and work collaboratively across institutional divisions.
• Ability to work flexible hours, including evenings and weekends, to support high-priority recruitment events.
• A commitment to the value and mission of a comprehensive education.
• Team player and able to multi-task in a fast-paced environment.
• Must successfully pass a background check.

Nice To Haves

• Experience supervising, training, or mentoring student employees or entry-level staff preferred.
• Experience with CRM or student information systems preferred.

Responsibilities

• Manages all daily operations of the Welcome Center visit experience, establishing service benchmarks and protocols to ensure a seamless, high-impact introduction to the university.
• Directs the student ambassador and tour guide program, with full discretion over recruitment, hiring, onboarding, training, performance evaluation, and scheduling.
• Designs, evaluates, and executes customized campus visit itineraries for various student populations, determining the appropriate deployment of faculty, staff, and campus resources.
• Formulates and maintains strategic partnerships with academic deans, faculty, athletic coaches, and student services staff to build a network for recruitment event execution.
• Serves as the primary administrator for the visit and event modules within the Slate Student Information System (SIS), leveraging data to evaluate trends and implement communication workflows.
• Coordinates logistical execution, registration strategies, and on-site management for large-scale admission recruitment events, managing day-of operations and troubleshooting issues.
• Manages high-level or sensitive inquiries from families, secondary school counselors, and community partners received via the primary events portfolio.
• Adheres to and assists in enforcing departmental policies, budget guidelines for student staffing, and institutional compliance standards.
• Executes special projects as assigned by leadership.
• Other projects and tasks as assigned.

Benefits

• Baldwin Wallace University is an EEO employer and educator.
• We provide reasonable accommodations to applicants and employees in accordance with applicable federal, state, and local laws.
• At BW, we support and encourage diversity in a variety of forms.
• We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level