About The Position

The Campus Transportation Assistant Manager assists the Campus Transportation Manager in coordinating and overseeing campus transportation needs. The role supports school bus routing, driver scheduling, and daily bus operations while learning and meeting department goals. It helps ensure compliance with federal, state, and local regulations and uses mapping, routing, and fleet-service software to support efficient operations. The position prioritizes safe student transportation, aiming for zero preventable incidents or accidents. It oversees dispatch operations, monitors radio communications, responds to accidents and emergencies, supports drivers, maintains current staff and student records, manages routes and schedules, and monitors fleet maintenance and costs. The assistant manager may serve as a substitute bus driver and supervises bus drivers. The role also coordinates with school staff, administrators, families, and outside agencies to resolve transportation concerns and provide customer service. The role is based at IDEA Lake Houston. Compensation is an hourly rate of $21.75 to $28.90, depending on experience, with eligibility for a team-performance bonus. A relocation allowance may be offered if applicable.

Requirements

  • GED or high school diploma.
  • Experience operating large passenger vehicles, or an equivalent combination of experience and training.
  • Ability to manage student behavior.
  • Valid Commercial Driver’s License (CDL) with passenger (P) and school bus (S) endorsements.
  • Completed bus driver safety training course.
  • Must be over 18 years old.
  • Must pass alcohol and drug tests.
  • Must pass a DOT physical examination.
  • Communication, conflict-resolution, leadership, delegation, and time-management skills.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Coordinate school bus routes, driver schedules, and daily bus operations.
  • Assist the Campus Transportation Manager in overseeing campus transportation needs and meeting department goals.
  • Ensure transportation operations follow applicable federal, state, and local laws, codes, rules, and regulations.
  • Promote a culture of safety, ensure drivers are trained in pre- and post-trip inspections, and hold the team accountable for safety initiatives.
  • Monitor driver credentials and completion of required training.
  • Oversee daily dispatch office operations and monitor two-way radios to respond to bus problems, delays, and accidents.
  • Respond to driver accidents, travel to accident scenes, conduct internal investigations, gather information and photographs, assist students and staff, and obtain official accident reports.
  • Respond to emergency calls after hours and on weekends.
  • Manage driver schedules so drivers can focus on driving while on the clock.
  • Audit team participation and systems usage to prevent abuse.
  • Monitor preventive maintenance and maintenance supplies, maintain the fleet in safe operating condition, and pursue maintenance-cost savings.
  • Serve as a substitute bus driver when needed.
  • Support staff retention and screen candidates to ensure new employees are qualified and understand job expectations and working conditions.
  • Use Transfinder to create and update campus routes, keep driver and student records current in Route Finder, and ensure routes stay within roster capacity limits.
  • Use Synovia to analyze planned-versus-actual route reports and review fleet activity and stop-level driver and bus performance.
  • Communicate with school staff, administrators, parents, and outside agencies to exchange information, coordinate activities, and resolve transportation, behavior, and student accommodation issues.
  • Provide excellent customer service.
  • Supervise bus drivers.

Benefits

  • Performance bonus based on team performance and goal attainment.
  • Medical plan with the employer covering the majority of the employee premium and subsidizing most costs for a spouse/domestic partner and children.
  • Paid family leave of up to 8 weeks for eligible staff, depending on tenure and caregiver designation.
  • Tuition reimbursement of up to 50% of qualifying tuition, with a maximum of $5,250 per year, subject to manager discretion and budget availability.
  • Employer-paid mental and behavioral health services, including five in-person counseling sessions per year, unlimited 24/7 telephone counseling, and other work-life services.
  • Dental and vision plans.
  • Disability insurance.
  • Life insurance.
  • Parenting benefits.
  • Vacation time.
  • Referral bonuses.
  • Professional development.
  • Relocation allowance may be offered, if applicable.
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