Campus Supervisor

Telos•Orem, UT

2d•Onsite

About The Position

The TU Campus Supervisor is responsible for all that happens on campus on their shift. They provide oversight to campus, respond to crises, seek opportunities to train staff on shift, manage logistics of campus (vehicles, rides, activities, cards), ensure staffing is always sufficient, and maintain systems. They work with the Residential Director to complete assigned administrative duties and delegated assignments.

Requirements

Experience in the behavioral health field
Significant crisis prevention and de-escalation experience
Exceptional relationship skills
Prompt and timely
Dependable and reliable
Ability to hold appropriate boundaries
Ability to receive and carry out instruction
Ability to receive/accept positive and constructive feedback
Genuine care and concern for others
Maintain a professional demeanor at all times

Responsibilities

Primarily responsible for the safety and supervision of students
Generating and maintaining emotional safety - protects culture
Assists with medication administration
First responder to support teams or other crisis-situations
Working with the Residential Director for administrative and special assignments
Completing accurate, timely documentation of staff logs, incident reports, communication logs, and as-needed documentation
Following up on assigned tasks and timely return and report
Approves each planned activity and assists Resident Advisors to run effective activities
Coordinate transports for students as needed.
Review visit contracts weekly
Complete department responsibilities for new admits
Supervising the campus and coordinating Resident Advisor efforts
Coordinate and communicate to Resident Advisors any changes regarding scheduling as needed
Building relationships and looking for ways to create teamwork
Relaying information about previous shifts to current shifts
Ensure the timely completion of required communications (“first-night” email, etc.)
First responder to parent phone calls
Complete new hire orientation training with assigned new employees
Complete regular supervision meetings with individual staff members
Facilitate regular department meetings
Track Resident Advisor hours and promote the Wage Checklist progression
Complete In-the-Moment Training sessions and Needs Improvement Plans with employees.
Facilitate conflict resolutions among staff members or between staff members and students when needed
Participate in staff resignations and terminations.
Training Resident Advisors on shift to be more efficient in their approach, effective use of tools, better connect with the students, and implementation of the ten pillars philosophy
Providing supervision to your team of Resident Advisors, including teaching and training them how to advance
Completing certifications assigned, including but not limited to: first aid, CPR, food handler’s permit, tuberculosis test, restraint training, suicide prevention and infection control, and general / specialty competencies
Attending treatment team regularly and all other required meetings/conferences
Facilitate regular department meetings
Attend and contribute to leadership meetings as assigned
Coordinate/maintain representation in student team meetings and student team calls
Provide adequate behavior support and intervention in escalated situations
Gain a knowledge of program details, protocols, and systems
Assists with the resolution of conflict between students
Carries out milieu-based interventions from the student plan
Ability to maintain healthy/appropriate boundaries with our students.
Ensuring that all Student Living practices are uniform across the campus
Problem-solving unforeseen campus dilemmas