Campus Security Officer, Full-Time (Overnight Shift)

Chicago Cubs•Chicago, IL

2d•Onsite

About The Position

The Safety and Campus Security Officer provides a safe and pleasant environment for all visitors, guests, and employees at all Chicago Cubs Properties. The Safety and Campus Security Officer performs proactive safety and security functions when coping with safety hazards, undesired behavior, disturbance, crime, threats to life and/or property. The Safety and Campus Security Officer is an integral part of the Cubs organization and will assist other departments, vendors, and agencies as needed. In all situations, the Officers perform their duties in a courteous, professional, and restrained manner, through legal methods approved by law and adhere to Chicago Cubs policies. Departmental placement of successful applicants will be determined per required qualifications and through the screening and selection process. This position is designated as an "essential employee" and may be to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage. Candidates must be available to regularly work the following shift: Overnight Shift: 10:45pm-7am (off days Wednesday and Thursday)

Requirements

Must be a current member of the Chicago Cubs Security Operations Department
Excellent organizational abilities to handle multiple tasks, establish priorities, deliver effective results, and consistently meet tight deadlines and targets
Understands the need for information integrity and pays attention to maintaining accurate and timely information
An effective communicator orally and written, with demonstrated interpersonal skills
Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, and Internet
Demonstrated ability to address and resolve conflict including but not limited to verbal and physical tactics
Ability to operate under pressure, tolerate stress and handle re-prioritizations.
Must be able to work flexible hours including evenings, weekends and holidays as needed
Demonstrated ability to work and collaborate in a team environment
Strong attention to detail including time management and organizational skills
Strong work ethic and a desire to build a career in the safety and security industry
Able to perform the following physical tasks: bend, squat, kneel, twist, climb flights of stairs, walk on uneven ground, walk/run up and down ramps, walk and stand for extended periods of time, assist patrons up and down stairs, wipe down seats in sections daily, and give appropriate directions
Must be able to lift up to 25 lbs. on a regular and continuing basis and lift up to 50lbs on an occasional basis
High school diploma, and two-years of related experience and/or training
Must be at least twenty-one (21) years of age

Nice To Haves

A passion for The Cubs and its unique history
A positive attitude
Demonstrated ability to thrive in a team setting
Responds well to coaching and feedback
Associates degree (A.A.) or equivalent from two-year College or technical school
Military, Law Enforcement, and/or Security Experience.
Guest Service Experience
Knowledge of MLB Security policies and procedures
Fluent in Spanish

Responsibilities

Conducts the required patrols as outlined by post instructions and/or by the shift Supervisor. In a manner that is investigative, complete, and competent and aligned to the standards of the Chicago Cubs, ensuring that the properties remain safe and secure.
Responsible for maintaining order on the property, utilizing respect, care and to the greatest extent possible, positive customer service in dealing with guests, visitors, employees, and contractors/vendors.
Responsible for ensuring that trespassers and undesirable individuals are kept off of the property, utilizing the legal methods as outlined in Cubs policies and procedures.
Take recommended action to deal with undesired conduct and law violations in compliance with established policy.
Prepared to take immediate and appropriate action in responding to emergency situations.
Submit well-written and comprehensive reports outlining facts regarding complaints, observations, actions taken and investigative findings.
Advise the Supervisors and the Director of Campus Security Operations Assistant Director of Physical Security Operations of all activities that would be deemed of interest, importance and/or of concern regarding the property or any activity on or around Chicago Cub's Properties.
Perform frequent interior and exterior patrols, monitor alarms and security, cameras, control access, receive/transfer incoming calls, receive/log incoming packages/mail, and document safety/security violations and/or hazards.
Complete all duties and posts as otherwise assigned in a timely , professional, and in a service focused manner.

Benefits

On-site parking
Transit benefits
Paid time off: Personal, Sick, Vacation Time
Complimentary Meal & beverage plan
Cubs home game & spring training game ticket allotment
Access to campus wide Wrigley Field events & pre-sales
Health benefits & eligibility provided by Union
Health & Wellness engagement & programming
Variety of associate special events , volunteer opportunities, and partnership discounts
Complimentary access to EV charging stations
Subscription to Marquee Sports Network